Service Hotline Specialist 100%

Service Hotline Specialist 100% Workload: 100% Location: Langnau Employment type: Permanent Your tasks * Ensuring First and Second Level Support for our customers and service locations * Technical support via telephone, e-mail and by means of remote access * Problem analysis / error diagnosis and implementation of solution measures * Creation of offers and processing of service orders (spare parts, service interventions, overhauls) * Planning, commissioning and supervision of our service technicians during interventions Your profile * Technical basic training (polymechanic, automation technician or similar basic training) * Further training is an advantage (HF, Technical Merchant or similar) * Experience with CNC controlled machine tools (Siemens control) * Good user knowledge of the MS Office suite and SAP (module CS) * High customer orientation, teamwork, reliability and resilience * Languages: German and English (oral and written) LIECHTI is one of the world's leading providers of 5-axis milling solutions for the aerospace and power generation industries. With a strong customer orientation, LIECHTI delivers both standardized and customized solutions tailored to specific production requirements. Learn more... We offer Excellent career opportunities: UNITED MACHINING offers many possibilities for career development. We offer a talent management process (MyNextBigStep) to promote your career. Excellent training tools: At UNITED MACHINING, we offer development opportunities for everyone. We offer global learning tools as well as training and specialized courses. Focus on sustainability and innovation: We have high sustainability and innovation goals. Let us work towards a sustainable future together. About us UNITED MACHINING is one of the world's leading providers of complete solutions for manufacturers of precision components and tools as well as for mold making. The portfolio includes machines for milling, electrical discharge machining, laser structuring, laser micromachining and additive manufacturing. In addition, the business unit offers spindles, automation solutions, tools and digitized solutions, which are supported by unsurpassed customer service and support. UNITED MACHINING includes the brands AGIE CHARMILLES, CHARMILLES, MIKRON MILL, LIECHTI, STEP TEC and SYSTEM 3R. UNITED MACHINING is headquartered in Biel, Switzerland, and currently employs over 3'000 employees at more than 50 locations worldwide. Learn more... Your contact person Cornelia Neiger [Web]() United Machining Mill AG - Liechti Kanalweg 4 3550 Langnau Switzerland Direct applications are preferred. [Apply now](< >) j4id10425827a j4it1041a j4iy26a