Customer Center Advisor Job Details | Schwyzer Kantonalbank

For generations. For generations. Together here on site.   Excellent service begins with you. For us, customer service means more than just giving answers - it is about trust, reliability and the good feeling of being in best hands.   The Customer Service & Direct Sales (KuDi) of Schwyzer Kantonalbank is the central contact point for our customers and combines the areas of Inbound, Outbound, Sales Support and Digital Banking Support. In the Customer Center of Schwyzer Kantonalbank, you will actively help shape the customer service of the future. We are looking for an   Advisor / Advisor Customer Center   Whether a career changer or with banking experience - we shape success together! Find a new working environment in which you can realize your ideas and ambitions. We offer you the chance to enter the financial world and further develop your skills with us. With our practical on-the-job training, we support you in discovering new perspectives and realizing your goals.   What you will do: • Service-oriented processing of incoming customer calls and emails • Excellent advice and targeted sale of basic products in the areas of account, card, Digital Banking and pension • Proactive customer contact to provide information, clarify concerns or make targeted offers • High-quality appointment scheduling for advice-intensive concerns and complex transactions   To succeed, you need: • Completed commercial basic training or business school • Excellent German skills in speaking and writing • Open and communicative personality with joy in telephone communication • High empathy in dealing with people and enthusiasm to support customers competently and in a solution-oriented manner • Strong curiosity and the ability to effectively implement acquired knowledge into practice   What awaits you with us: With us, you have the chance to gain initial experience in the banking sector, deepen your knowledge and specifically develop further within the customer center during the first 24 months. After that, diverse perspectives within the bank are open to you. Look forward to a motivated and versatile team, attractive employment conditions and first-class further training opportunities. Let's shape your professional future together!   Become part of the SZKB family! We are happy to provide you with further information and look forward to your application.