Service Technician with willingness to travel

Company Description

Our profession and our passion "HR Management".

Flexsis AG is an independent company of the Interiman Group SA with over 140 employees, offering a complete program of services in the field of Human Resources at 47 locations in Switzerland.

For our customer in the Aarau / AG area, we are looking for a:

Service Technician

Job Description

Goal and purpose of the function:

*Ensuring plant availability for Swisslog customers through preventive and reactive maintenance and repair measures

*Optimal project execution in the areas of assembly, installation, and commissioning to achieve customer satisfaction and business goals

Main responsibilities/competencies:

*Electrical and / or mechanical maintenance work on Warehouse & Distribution Solutions plants to the satisfaction of customers, taking Swisslog framework conditions into account

*Carrying out or leading assembly work, electrical installations, hardware commissioning, as well as supporting software commissioning domestically.

*Reactive support assignments according to contractual specifications and call-outs by Swisslog Service Desk

*Carrying out spare parts inventories and condition analyses in existing plants

*Achieving team goals in relation to performance, deadlines, costs, and results in cooperation with the team and technical management

Main activities:

Result-oriented

*Compliance with hourly and cost specifications according to processing or project planning.

Technical/commercial knowledge

*Building up own knowledge based on existing and new technologies.

Customer focus

*Ensuring customer satisfaction through flawless behavior and above-average service delivery.

Analytical thinking and decision making

*Prioritizing tasks from the customer's perspective and business circumstances.

Leadership

*If necessary, leadership of the maintenance or construction site team by means of open communication and clear specifications.

Flexibility

*Ensuring personal availability and taking over on-call service.

Teamwork

*Open and constructive cooperation with all involved parties, supporting team colleagues.

Communication

*Proactive, open, and transparent communication with all stakeholders.

Desired Profile

Required core competencies & skills:

*Independently expands knowledge in their field of expertise

*Possesses strong customer orientation, organizational talent, and analytical skills

*Continuously seeks improvements, learns from mistakes, is flexible and resilient

*Can realistically assess technical requirements and connections

*Knows the processes and circumstances in technical customer service

*Confident appearance and pleasant manners

*Possesses high social competence

*Good team player, identifies with their team

*Ensures internal and external customer satisfaction through behavior and performance

*Proactively shares knowledge with others

*Is integrous, trustworthy, and loyal

*Implements both Swisslog and customer rules and specifications

Education and professional qualifications

*Basic electrical and / or mechanical training, possesses knowledge in plant / control system construction

*Very good German skills in speaking and writing

*Office user knowledge

*Foreign language skills - English - French

*Experience in maintenance in the area of Warehouse & Distribution Solutions plants

*Experience in field service

*Technical experience in the field of plant construction (preferably Swisslog plants, old and new technologies)

If you feel addressed, we look forward to receiving your complete application documents via the application button below.

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