ADMINISTRATION & CUSTOMER SERVICE ASSOCIATE (m/f/d) (100%)

Maria Galland Paris was founded in 1962 and stands for personalized professional skincare. The brand was brought to life by a visionary Parisian who believed that every face is a "mosaic of needs," and pioneered the field of customized beauty care. From this founding vision emerged a unique language of skincare codes, derived from the brand's formulas and expressed through customized rituals. Guided by Skin Intelligence – the connection of scientific precision and human wisdom – Maria Galland Paris offers customized skincare solutions with visible, long-lasting results that bring out the individual beauty of every woman. Maria Galland Paris is available in institutes in over 40 countries and online at MariaGalland.com. Today, Maria Galland Paris employs over 140 employees in 6 European subsidiaries and has distribution partners in more than 50 markets. If you want to develop your career and make a significant contribution to the success of the company, you have come to the right place! YOUR TASKS • Telephone customer support • Receipt and recording of orders by telephone • Processing of customer inquiries and forwarding them if necessary • Support of the field sales force • Maintenance of customer and order data • Execution of administrative activities • Support with accounting tasks (especially preparatory work) YOU BRING • Commercial training or comparable qualification • Basic knowledge of customer service and administrative processes • Confident handling of MS Office • Sound SAP R3 and S/4 HANA knowledge; knowledge of ABACUS an advantage • Strong communication and teamwork skills as well as a structured, reliable way of working • Passion for exclusive skincare products and high-end customer service • Very good German and French skills (C1 each) as well as good Italian and English skills (B1/B2 each) WE OFFER YOU • A meaningful task with great creative freedom • Collaboration in a dynamic team with enjoyment of the tasks • Working environment with high responsibility, short decision-making paths, and transparent organizational structures • A high-quality product portfolio in the premium cosmetics segment Corporate Benefits