Teamlead Product Content & Merchandising

Teamlead Product Content & Merchandising (80-100%) Since 2009, Gonser AG has been very successful in online retail and has developed into a dynamic company with over 70 employees in recent years. We offer a wide range of garden, home, and leisure products. Our recipe for success: fair prices, fast shipping, and a young, motivated team that provides our over 1’000‘000 customers with uncomplicated service every day. As a growing e-commerce company with a wide range of products and plenty of room for own ideas, we are looking for a proactive, customer-oriented, and analytical personality for the role of Teamlead Product Content & Merchandising (80-100%) Do you have a good sense for convincing product presentations and a desire to shape content, processes, and performance in a dynamic online shop environment? As Teamlead Product Content & Merchandising, you are responsible for the strategy, implementation, and further development of high-quality, sales-promoting product content for our web shop. Together with your small team, you ensure that our products are presented in a customer-friendly, understandable, and effective way. Create shopping experiences that inspire and put our products in the best light with your know-how. Your challenge Further development of the product content strategy in the online shop with a view to customer needs, shop performance, trends, and growing product ranges Ensuring high-quality, sales-promoting, and compliant product presentation in text and image Optimization and scaling of processes for content creation, release, and maintenance, including sensible automation and AI support Leadership, coaching, and further development of a small team with a focus on quality, personal responsibility, and continuous improvement Close collaboration with purchasing, marketing, SEO, and data/BI to specifically further develop product content, processes, and interfaces Analysis of content performance and derivation of data-based recommendations for action for relevant stakeholders You plan and accompany A/B tests to optimize the product detail pages and bring your own ideas to the further development of the shop With your eye for optimization potential in e-commerce, you drive improvements independently and effectively What is important to us 2–3 years of professional experience in the field of product content, merchandising, or UX in a digital environment, ideally in e-commerce Very good understanding of customer experience, sales-oriented product communication, and the ability to think consistently from the customer's perspective Distinct sense for high-quality visual and textual product content as well as a high demand for quality Analytical strength, economic thinking, and experience in evaluating data, deriving optimizations, and ideally using A/B testing in a targeted manner Openness and affinity for AI-based tools and automations to further develop content processes Communication, structured work, high personal initiative, and perseverance to drive optimizations forward successfully Experience in development-oriented employee management and in collaboration with interdisciplinary teams Basic knowledge of SEO and a good understanding of how product content can be prepared in a search engine-friendly way Knowledge of ERP or PIM systems, such as PlentyONE, as well as experience with HTML are an advantage Our offer The opportunity to strategically design exciting content in the long term and offer customers real added value A lot of creative leeway in a key role: you have the chance to take responsibility, set new impulses, and shape real change Management as a sparring partner at eye level A collegial team with short decision-making paths and flat hierarchies Attractive employee discounts on our range of products Modern workplace in Hergiswil NW 5 weeks of vacation per year Flexible working with home office options and individually designable annual working time For this position, we work with an external recruiting partner who takes over the initial selection of applications. Please send your application by mail to