Call Agent Inbound
- Employment type
- Full-time
- Location
- Tägerwilen
- Company
- Bau + Agro Personal AG, Buchenhölzlistrasse 7, 8580 Amriswil
- Languages
- German (fluent), Swiss German (fluent)
- First posted
Call Agent Inbound
Your activity
- Processing of inquiries regarding the customer loyalty program as well as providing general information
- Receipt and processing of inquiries via the infoline, the helpdesk and the technical support
- Receipt, processing and follow-up of complaints in compliance with service and quality standards
- Recording and passing on relevant information to the responsible departments
Your profile
- Commercial profile, completed vocational training as well as at least 1 year of office experience after training
- Fluent Swiss German, ideally good French skills
- Languages are an advantage: English, Italian
- Flexible deployment options
- Good PC skills, advanced IT user knowledge
- Good understanding of telecommunications
- Working hours: Mo -- Fr 08:00 -- 19:00 and Sa 08:00 -- 16:00
We offer
- Responsible task in an acting company
- Collegial working environment with flat hierarchies
- Intensive training (2 weeks at 100%) with full salary
- Development opportunities in the telecommunications industry
- Attractive benefits and further training opportunities
- Working from home possible by arrangement
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Posted 8 weeks ago