FAT & Customer Inspection Coordinator

FAT & Customer Inspection Coordinator (w/d/m)
At Endress+Hauser, progress happens through collaboration. As a world-leading provider of measurement devices, our more than 18,000 employees shape the future in the field of process automation. Whether in the innovation and implementation of new technologies within a team, collaborating in the development of new devices, or strengthening important relationships with various global industries: Our work is based on building trusting relationships that help everyone succeed. As a family-run company, we look beyond short-term goals and work to create a future-oriented vision for our employees, our customers, and the world in general.
We are looking for a FAT & Customer Inspection Coordinator to complement our team and ensure the professional planning, coordination, and execution of customer acceptances at our plant. In this role, you will make an important contribution to a positive customer experience and ensure that projects, inspections, and Factory Acceptance Tests are implemented smoothly. Endress+Flowtec AG in Reinach develops and produces flow measurement devices used worldwide and is a central production site within the Endress+ Group.
What is the role about?
Do you enjoy working daily with customers and inspectors from all over the world?
Can you maintain an overview even when several appointments, orders, and requirements must be coordinated simultaneously?
Do you feel comfortable in a role where organizational talent, communication, and service orientation are crucial?
Then a versatile interface function in a production environment awaits you, in which you will work together with customers, Sales Centers, as well as colleagues from production, logistics, quality assurance, and technology to ensure the successful execution of customer acceptances. The position is located at Endress+Flowtec AG and combines customer contact with project coordination and administrative responsibility.
FAT & Customer Inspection Coordinator (w/d/m)
Which tasks will you undertake?
You will:
Schedule, prepare, and coordinate Factory Acceptance Tests (FAT) in coordination with customers, Sales Centers, and internal specialist departments.
Support customers as well as inspectors on-site and ensure a professional and customer-oriented process.
Process and monitor customer orders and ensure timely communication with our customers.
Work together with production, logistics, quality assurance, and technology to successfully implement customer acceptances.
Create, maintain, and track FAT-relevant documents, test reports, and proofs.
Coordinate processes surrounding customer inspections and actively contribute to the continuous improvement of the customer experience.
What do we expect from you?
You:
Have completed basic training and technical further education.
Bring a high level of customer and service orientation as well as an empathetic approach to different contact persons.
Have ideally gained experience in an industrial or manufacturing environment.
Manage multiple tasks and appointments simultaneously and set priorities reliably even in a dynamic environment.
Communicate confidently in German and English, both written and spoken.
Use Microsoft 365 routinely and work in a structured and careful manner with digital tools.
What can you expect from us?
We are a family-run company with great commitment and a sustainable vision.
We promote lifelong learning through diverse training and further education opportunities, internal knowledge transfer, and e-learning.
We offer you a varied activity with direct contact to international customers and inspectors.
We work in a collegial environment with short decision-making paths and an appreciative corporate culture.
We ensure that our employees work in modern working environments with contemporary infrastructure.
We offer attractive employment conditions as well as the opportunity to actively contribute to the success of a world-leading company. jpidd06720fjm jit0831jm jiy26jm