Team Leader Inside Sales 100%

For our client – a renowned, dynamic and leading Swiss company in its industry – we are looking for an assertive, motivating and sales-oriented leadership personality. Do you value the combination of strategic-operational team leadership and active customer care in daily business? Then this versatile key position is exactly right for you!

Your main tasks

• Team leadership & development: You lead the dynamic team in inside sales and reception, conduct regular individual and team meetings and promote the further development of your employees.
• Operational involvement & customer consulting: You are not a pure desk manager – you roll up your sleeves! You look after demanding customers (by telephone, in writing as well as personally in the showroom) and ensure excellent service quality.
• Sales activities & processes: You plan and control targeted sales and telephone actions in close cooperation with the sales management (CSO), ensure smooth processes and monitor success.
• Interface function: You work closely with adjacent departments such as sales, purchasing, marketing and category management.
• Resource & deployment planning: You ensure the optimal staffing of the telephone switchboard and the reception/showroom.

Qualifications

• Education & experience: Completed commercial or technical basic training as well as several years of experience in inside sales / customer service.
• Leadership competence: Proven practical experience in employee leadership (ideally in sales/inside sales).
• German native language, French: business fluent (very important for the independent advice and care of customers in the French-speaking market), Italian / English an advantage.
• Hands-on mentality & attitude: Joy in leading and motivating, combined with high personal responsibility, assertiveness and pronounced entrepreneurial thinking.
• Competencies: Good understanding of numbers, commercial/technical flair as well as strong organizational skills.

You meet all the requirements –

Would you like to take your next career step and assume responsibility? Then we look forward to receiving your complete application documents (CV, work certificates, diplomas).

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