Project and Operations Coordinator

Project and Operations Coordinator At cloudtec, you are the link between customers, business analysis, development, and management. You ensure that requirements come in cleanly, releases go out smoothly – and the quality is right before anything goes to the customer. About cloudtec cloudtec develops complex online platforms for demanding customers. We are an experienced team in Bern with high quality standards and real creative freedom, from conception to go-live. What awaits you Release & Delivery You plan and coordinate our software releases – you have the roadmap in hand You coordinate and moderate go-/no-go decisions together with business analysts, project managers, and software developers You are the quality assurance before the go-live: tested, accepted, ready to start You ensure smooth processes in the Service Desk by classifying inquiries and forwarding them purposefully You make releases visible – with clear communication towards customers and internally Project Coordination & Customer Projects You participate in customer projects – from kickoff to completion and support the team in keeping them on course You are the central interface between customers, business analysts, project managers, software developers, and management You keep an eye on tasks, timelines, and dependencies – nothing falls through the cracks You inform customers proactively and manage expectations before they become surprises Furthermore You support management with planning, controlling, and processes You actively help shape company culture and internal processes and make them better You contribute ideas regarding methods, tools, and workflows and implement them Who we are looking for You are an organizational talent with an affinity for the IT world. You don't have to code, but you understand how software is created and can speak on equal footing with developers, business analysts, and customers. Must-haves: Completed vocational training Experience in coordination, project work, or delivery in an IT environment Structured, independent, and solution-oriented way of working Joy in coordinating, improving, and driving things forward Proficient German and good English skills Strong communication skills – you bring people together, not against each other Enjoyment of teamwork and direct communication Nice to have: Experience with Jira / Confluence Knowledge of agile methods (Scrum, Kanban) Basic technical understanding (APIs, web platforms, deployments) Experience with release processes or QA coordination Experience in dealing with AI Don't meet everything? No problem – if the role appeals to you, we look forward to your application anyway. What we offer Work on complex, innovative platforms – from design to the big picture Key role with real influence on processes and quality Flexible working hours & home office Office Relocation Week – work abroad once a year Flat structures and space for your own ideas Team events, casual atmosphere, good coffee & snacks Fair salary CHF 85'000 – 105'000 & performance-related bonus Your place of work Our office at Wabernstrasse 40, 3007 Bern (Sulgenau), is located in the heart of Bern. Good catering options, various canteens, coffees, gelateria, the good and of course the Aare and the Marzili pool are reachable in a few steps. Office Relocation Everyone needs a change of scenery sometimes. That's why we move our office to a new location once a year, because fundamentally we can work anywhere in the world. Together as a team, we travel to an exciting location for one week. In our luggage, our laptops, headsets, and everything we need to work regularly. Phuket (2016), Algarve (2017), Mallorca (2018), Toscana (2019), Coronaland (2020), Provence (2021), Split (2022), Valencia (2023), Athens (2024), Lisbon (2025), Florence (2026), ??? (2027) Sounds exciting? Then we want to get to know you. You can find all further information and a complete job description on our website under Jobs. Submit application Or via e-mail to: hr {at} jpid8fe026cjm jit0627jm jiy26jm