Receptionist 80-100 %

Receptionist (m/f/d) 80-100 % With 333 slot machines, 35 jackpots, 14 gaming tables, various event offers, and well-maintained gastronomy right in the center of the Dreiländereck (CH/FR/DE), we offer our guests gaming, fun, and good entertainment 365 days a year. Together with the Airport Hotel Basel, our resort offers a large selection of combinations of use with casino, hotel, gastronomy, events, and seminar components. For our Security and Reception team, we are looking for an experienced Receptionist (m/f/d) 80-100 % per immediately or by arrangement. Your tasks: Appreciative greeting and farewell of our guests including cloakroom services and sale of merchandise products, as well as being responsible for a flawless check-in and check-out of our guests Identification control and comparison with the gaming ban lists and regulations Entertainment and maintenance of a positive relationship management with our guests Information point regarding products, services, and new offers Referral of new guests to the Host, VIP Management, and Shift Management Enforcement of compliance guidelines as well as house rules Telephone and personal information for guests, partners, suppliers, etc. Documentation of entries and occurrences as well as reporting of observations, complaints, and improvements Your profile: Basic professional training with further training in hotel management, Guest Relations, gastronomy, or retail Very good communication skills (verbal and nonverbal) as well as impeccable manners and a positive basic attitude Knowledge of MS Office Very good German skills (level B2) and English skills (at least level B1) Readiness for night, shift, weekend, and holiday work Empathic, discreet, very independent and confident as well as winning personality with an impeccable reputation Our offer: Cheerful, international team in one of the most beautiful A-Casinos in Switzerland Exciting challenges in a playful industry Attractive employment conditions and good social benefits Very good infrastructure (airport, train station, parking spaces available) and a variety of incentives Do you recognize yourself in our sought-after profile and would you like to face the challenges in our reception team? Then hit the keys and send us your meaningful and complete application (with photo). For further information, Hübner, Head of HRM, is available via Tel.: gladly. We bet. You adore it. – We look forward to seeing you! jpida048afbjm jit0729jm jiy26jm