Administrator / Administrative Assistant Support Social Welfare

Welcome to the Social Services Wasseramt - your partner for social responsibility in the region. We are active for 13 municipalities in the Wasseramt district and offer a wide range of services in the areas of child and adult protection, asylum and social welfare, as well as the AHV branch. To complement our dedicated team, we are looking for a Administrative Assistant Support Social Welfare (100%) as of 01.09.2026 or by agreement ## This versatile central function is crucial for a well-functioning social service. You will work in a small team of 5 administrative assistants (pool system). Your tasks ### • Administrative case management for new admissions, case changes, and case closures, as well as management of case and dossier master data in the case management system KLIBnet • Independent management of administrative social welfare cases and ensuring complete dossier management • Processing of health insurance, health costs, and subsidiary benefits (including IPV, EL, family allowances, IV, insurance, and scholarships) • Handling of payment transactions and management of client accounting, including preparation of payment runs • Responsibility for BFS statistics and electronic data exchange with cantonal specialist offices • Management of physical and electronic client files, as well as general correspondence and administrative clarifications • Reception, counter, telephone, and postal services as the first point of contact for clients and authorities Your qualifications ### • Commercial basic training and further education in the field of administrative assistance, social insurance, or accounting • Several years of professional experience, ideally in a social service or administration • Enjoyment of contact with people, confident appearance, and empathy for people in difficult life situations • Numerical flair and independent, structured, and precise working methods • Skilled in verbal and written expression • High degree of independence, flexibility, initiative, quality awareness, discretion, and humor • High social competence and team ability • Very good IT user skills (MS Office programs, KLIBnet an advantage) Our offer ### • Advanced working conditions according to the regulations of the municipality of Derendingen (flexible working models, modern workplace, fair wage system) • Interesting, varied, challenging, and responsible activity • Participative corporate culture and supportive working climate • Structured and comprehensive introduction • Support from an interdisciplinary and collegial team • Internal and external training opportunities • Very easily accessible location with public transport and car Apply now and actively shape the social future in Wasseramt!