Leader: Sales Inside Service Medical (m/w/d)

Top products & intelligent digital solutions. Are you a committed and self-confident leader with a pronounced customer and service orientation? The successful Swiss medical technology company distributes high-quality medical products, thoughtful individual care concepts for hospital, doctor, and nursing needs. The company is looking for a communicative, leadership-strong person with a good grasp and a positive attitude to life, who fits well into the team and can sustainably care for existing customers. You can look forward to this: A lot of freedom for own initiative to bring in specialist knowledge and professional experience Dynamic Swiss SME in the distribution of innovative medical consumer goods A positive, helpful team culture with short decision-making paths Your area of responsibility and tasks: Technical and disciplinary leadership of the sales inside service team (3 employees) Further development and implementation of internal processes in the inside service area Ensuring high customer satisfaction through excellent service Close cooperation with the field service and other departments Processing of customer inquiries and complaints Comprehensive telephone customer care - from creating offers to order processing, invoicing and credits as well as clarifying production dates and delivery times Creating and analyzing reports and statistics to support management Your profile: Completed commercial training or equivalent qualification Several years of experience in sales inside service, ideally in a leadership position Very good communication and leadership skills with high initiative Structured and solution-oriented way of working Good IT skills in MS Office, Abacus an advantage Mother tongue German and good French language skills in writing and speaking, Italian an advantage