Deputy Head of Resident Services (m/f) 80-100%

The municipality of Kaiseraugst is a modern service company for around 5’800 inhabitants. Our administration stands for competent, citizen-oriented and solution-oriented services in everyday life.

To strengthen our team, we are looking for an engaged personality as
Deputy Head of Resident Services (m/f) 80–100% starting immediately or by arrangement.

In this function, you will support the Head of Resident Services both technically and organizationally and actively contribute to ensuring that our services are provided efficiently, reliably and in a customer-oriented manner.

Your tasks

• Support the technical and organizational leadership of the resident services
• Assistance in ensuring professional and customer-oriented service (resident registration, burial services, election office, security tasks etc.)
• Participation in the operative day-to-day business with direct customer contact (counter and telephone)
• Deputizing for the Head of Resident Services during absences
• Participation in the training of apprentices

Your profile

• Commercial training, ideally in public administration
• Further education in the field of public administration / resident services or comparable
• Several years of experience in resident services
• Good IT user knowledge (CMI, Innosolv, Abacus an advantage)
• Service-oriented, structured and team-oriented personality with strong communication skills

We offer

• A varied and responsible function with development potential
• An engaged and collegial team
• Modern working conditions and contemporary employment conditions
• Versatile contact with the population as well as opportunities for co-design