Business Analyst IT Certified Pre-Owned

Company Description

The present and future of Audemars Piguet are built through the contribution of all our talents. Inspired by the richness of our past, we are enthusiastic about what we will create in the future. Together, we are resolutely future-oriented and in continuous pursuit of excellence in all our professions.

If our mission inspires you, come pursue your journey within our family so that we continue to create the extraordinary. Let's write the next chapter of your career together!

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Job Description

Under the responsibility of the Domain Manager Retail Solutions, your main mission will be to play a key role in the identification, analysis, and transformation of business needs into high value-added technological solutions.

As an IT Business Analyst, you are the preferred partner for business teams to identify improvement opportunities, optimize processes, and translate business needs into value-creating digital solutions. You support the transformation of processes and journeys supporting the Certified Pre-Owned (CPO) program and contribute to the evolution of our platforms in order to offer a fluid, secure, and consistent experience to customers and internal teams throughout the lifecycle of certified watches.

Thanks to your understanding of business challenges and technological capabilities, you contribute to the definition of the roadmap, the prioritization of initiatives, and the success of strategic projects supporting the ambitions of Audemars Piguet.

In this framework, your main responsibilities will be to:

• Understand the needs of the CPO, CRM, Retail, Customer Service teams and other stakeholders, and translate them into digital solutions that create value for the company and its customers
• Contribute to the prioritization of the portfolio of initiatives based on their business value, their impact, and their feasibility
• Facilitate scoping workshops, collect and formalize business requirements in the form of user stories, processes, and functional specifications
• Collaborate closely with the development, architecture, integration, and quality teams to ensure solutions are adapted to needs and comply with company standards
• Contribute to the definition and evolution of the CPO roadmap in connection with the strategic objectives of Audemars Piguet
• Participate in the design, testing, acceptance, deployment, and change management phases to ensure the adoption of solutions
• Ensure the monitoring of initiatives, identify risks, propose mitigation plans, and communicate progress to stakeholders
• Analyze the performance of solutions and user feedback in order to identify opportunities for continuous improvement and process optimization
• Foster collaboration between business teams, end users, external partners, and IT teams in an international environment
• Contribute to the innovation and evolution of the CPO program by identifying new opportunities for process optimization, user journeys, and digital solutions

Qualifications

• Proven experience as an IT Business Analyst
• Significant experience on eCommerce and/or CPO projects in an omni-channel environment
• Experience with Commercetools or any other reference e-commerce and digital platform.
• Excellent skills in analysis, structuring, and prioritization
• Experience in managing IT projects
• Ease in communication with various interlocutors (IT & business)
• Approach oriented towards internal customer and continuous improvement
• Natural leadership and ability to influence without hierarchical authority
• Ability to evolve in a transverse and multi-stakeholder environment
• You perfectly master French and have very good knowledge of English

Additional Information

What we offer:

• Coverage of health insurance (basic and supplementary)
• 5 annual weeks of vacation and 2 additional weeks between Christmas and New Year thanks to the daily accumulation of additional minutes
• A contribution to your sporting or cultural activities
• The possibility, depending on the function, to work remotely
• A company restaurant
• An advantageous LPP

Do you wish to express your expertise within Audemars Piguet? Do not hesitate and apply online! We look forward to discussing the opportunities that could match your next professional adventure.

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