Customer Service Clerk

Tasks: • Customer support including offer preparation and order processing (order to shipment/invoicing) • Maintenance and evaluation of SAP data (key figures, calculations, master data) • Coordination between customers, production and internal interfaces • Monitoring of stock, deadlines and order status • Processing of quality reports, repairs and customer requests • Participation in meetings, projects and process optimizations • Support and guidance of apprentices Profile: • Basic mechanical training is an advantage (e.g. Polymechaniker EFZ) • Commercial or technical further training (e.g. techn. Kaufmann/-frau) • Experience in Customer Service / internal sales / order processing • Proficient use of SAP and MS Office • Industrial experience (ideally mechanics/manufacturing) • Strong communication skills, reliable and structured • Experience with apprentices is an advantage We offer: • Modern industrial company with strong team spirit • 40h week, flexible working time models, possibly home office • Good social benefits, fair wages and 25–30 vacation days • Further training and development opportunities • Modern infrastructure, free parking spaces • Long-term perspectives and stable employment