Secretariat Employee Social Services 60 – 100% (m/f/d)

Your tasks

• Personal reception of clients and visitors
• Receipt, triage and forwarding of telephone calls, e-mails and personal inquiries
• Providing standard information within the scope of the defined responsibilities
• Organization and coordination of appointments for the responsible specialists
• Receipt, checking and forwarding of submitted documents
• Maintenance of master data, appointment overviews, pending tasks
• Support of social workers in administrative tasks
• Coordination with municipalities, authorities and other internal and external bodies
• Collaboration in the ongoing optimization of processes, templates and checklists in the secretariat

Your profile

• Completed basic commercial training
• Additional training or sound further education in the field of social insurance law
• Professional experience in a secretariat, a public administration, a social service or a comparable administrative function
• Experience with the client software KLIB is an advantage
• Good knowledge of the Swiss social insurance system
• Very good oral and written German skills
• Confident handling of Microsoft 365 and digital work tools
• Careful, structured and reliable way of working
• Enjoyment of contact with people from different life situations
• Friendly, respectful and professional appearance as well as the ability to set clear boundaries if necessary
• High discretion and strong sense of responsibility in handling confidential personal data
• Further language skills are an advantage

Why us?

• A versatile and responsible function with direct contact with people
• Collaboration in a small team with short communication and decision-making paths
• A meaningful working environment
• Clear tasks, regulated responsibilities and structured work processes
• Modern digital work tools
• The opportunity to actively help shape processes and to develop professionally
• A dynamic company with exciting development and future perspectives

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