Head of Support Social Assistance (80 - 100%)

Welcome to Sozialdienst Wasseramt - your partner for social responsibility in the region. We operate for 13 municipalities in the Wasseramt district and offer diverse services in the areas of child and adult protection, asylum and regular social assistance, as well as the AHV branch. To complement our dedicated team, we are looking for someone as of 01.10.2026 or by agreement as a Head of Support Social Assistance (80 - 100%) ## who enjoys taking on leadership responsibility while simultaneously participating actively in the operational day-to-day business. The management workload for this versatile task is around 30 %. At the same time, you will actively contribute to the day-to-day business and energetically support your team. Our support area works in a flexible pool system, in which administrative tasks are organized together and mutually coordinated. This enables a varied activity, broad professional collaboration, and mutual support within the team. Your tasks • Professional, organizational, and personnel leadership of the Support Social Assistance team (4-5 employees) as well as promoting constructive cooperation and the further development of the team • Overall organization and professional further development of the Support Social Assistance area, ensuring internal control (IKS), coordination and optimization of process flows, implementation of projects, as well as creation of reports and statistics • Responsibility for the professional quality and further development of the client accounting as well as contact person for all questions in the area of social assistance administration • Active participation in the day-to-day business of social assistance administration and client accounting: ensuring correct administrative case management, processing of invoices and payment processes, processing of health costs as well as IPV and other subsidiary benefits, responsibility for the BFS statistics and other administrative tasks • Deputization and close cooperation with the Head of Support KES • Planning and coordination of mail, counter, and telephone services (together with the Head of Support KES) as well as taking over shifts Your qualifications • Commercial basic training with further education as well as very good knowledge in the area of administration, social insurance, or accounting • Leadership experience or proven experience in a coordinating function are an advantage • Several years of professional experience, ideally in a social service or a public administration • Negotiation skills and proficiency in oral and written expression • High degree of independence, flexibility, initiative, quality awareness, discretion, and humor • High social competence and teamwork skills • Target-group-oriented communication skills and decision-making competence • Conceptual, solution-oriented, and analytical thinking • Very good IT user knowledge (MS Office programs, KLIBnet is an advantage) Our offer • Progressive working conditions according to the regulations of the municipality of Derendingen (flexible working models, modern workplace, and fair salary system) • Interesting, varied, challenging, and responsible activity • Participatory corporate culture and supportive working atmosphere • Structured and comprehensive introduction • Support from an interdisciplinary and collegial team • Opportunity to actively help shape the further development of the support area and contribute your own ideas • Internal and external further training opportunities • Very well-reachable location by public transport and car Apply now and actively shape the social future in Wasseramt! You can find more information about Sozialdienst Wasseramt at: www.sd-wasseramt.ch