Professional ICT Supporter (m/f) 80-100%

Place of work: Hirslanden Corporate Office | Luzern Occupation: immediately or by agreement Type of employment: Unlimited Reference number: 71972 Working at Klinik St. Anna means more than just working. The foundation of our trusting and close cooperation is the family-like togetherness, which we cultivate alongside our patients. As ICT & Processes, we provide comprehensive IT and project services and conduct business analyses for our clinics in Switzerland and the central specialist departments. YOUR TASKS • On-site support in 1st and 2nd level (server, network, client environment) as well as management of the CMDB and documentation • Ticket processing: receipt, processing and if necessary forwarding of fault reports as well as instruction and support of users in questions and problems around hardware and software • Installation and configuration of PCs, notebooks, VOIP phones and peripheral devices according to the ICT standard catalog • Installation, support and further development of clinic-specific applications as well as hardware in the field of medical informatics • Optional standby service as part of team organization • Planning, coordination and implementation of releases and updates (life cycle management) • Active participation in projects and leadership of small sub-projects • Takeover of the function as a professional trainer after successful induction (1-2 trainees) <br /> YOUR PROFILE • Training as an ICT specialist EFZ or equivalent training • At least two years of experience in ICT support, ideally in the healthcare sector • Pronounced analytical skills • Service-oriented way of working, high degree of autonomy and communication skills in German and English • Driver's license category B <br /> OUR OFFER • Family-friendly environment with proximity to employees and patients • A team with committed and professionally competent colleagues • Attractive mobility concept • Meals for CHF 5.-- including drinks and fruit • Further employment conditions and employee offers can be found here (https://www.hirslanden.ch/de/klinik-st--anna/jobs-und-karriere/st-anna-als-arbeitgeberin/benefits.html) For further information, Yannic Kurmann, Team Leader ICT Support Central Switzerland, is available at yannic.kurmann@hirslanden.ch (mailto:yannic.kurmann@hirslanden.ch) or T +41 41 208 34 63. We look forward to your contact. <br /> The Hirslanden Group is the largest medical network in Switzerland. The group includes 16 clinics in 9 cantons. It also operates 5 outpatient surgery centers, 18 radiology and 6 radiotherapy institutes. The group has 11,025 employees.