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Online Campaign Manager DE/IT (80-100%)

localsearch (Swisscom Directories AG)

Employment type
Full-time
Workload
100%
Location
Zürich
Company
localsearch (Swisscom Directories AG), 8005 Zürich
First posted
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localsearch is the leading marketing and advertising partner for Swiss SMEs. We make customers successful in the digital world. The Online Campaign Management team is looking for a new team member. Our team is the operative heart in the area of Advertising Products and we ensure that our advertising products (especially advertiseONE) are efficiently produced, activated and continuously maintained. We work closely with Sales, Product and external partners and drive quality, speed and customer satisfaction in campaign implementation. We offer you the following exciting tasks: * Operative campaign production & activation * Creation, setup and activation of advertising campaigns (e.g. Google, Meta, Youtube, Display etc.) via internal and external systems * Management of the production process processing of production, onboarding and approval cases based on customer feedback and ensuring timely campaign activations * Customer interaction along the process conducting customer calls (e.g. Consultation Calls, Approval Calls or Performance Calls) to ensure campaign quality and customer satisfaction in German & Italian * Collaboration with Sales & internal stakeholders close coordination with customer advisors as well as interface to Product, Tech and external partners to clarify requirements and to solve operative topics * Quality assurance & Troubleshooting ensuring correct campaign setups as well as identification and escalation of errors (e.g. data, tracking or system issues) * Backlog and Case Management prioritization and structured processing of open productions, approvals and blocked cases * Administrative & system-related tasks maintenance of campaign data and status in CRM systems as well as support with reporting and process requirements Skills and requirements You are: * Structured, operationally strong and you keep an overview even with high volume * Solution-oriented and pragmatic in dealing with daily challenges * Communicative and confident in exchange with internal stakeholders and customers * Responsible and reliable in implementation You bring: * Interest in digital marketing and ideally a certification for <<Google Suchmaschinen>> * Experience in operative processes, back office, campaign management or customer service is an advantage * Basic technical understanding and ability to quickly learn new tools (e.g. CRM systems, campaign platforms) * Structured and efficient way of working, even under time pressure * Proficient German and good Italian skills; French skills are an advantage, basic English skills * Commercial training, studies or comparable qualification Contact & Application Further information about localsearch as an employer can be found [here](< >). Simone Maier and the whole team look forward to your online application! We are enthusiastic, solution-oriented, multicultural digital natives, customer understanders, SME fans, local heroes, digital package binders, different thinkers. And we all pull together with the same goal in mind: As a team to make our customers successful in the digital world with innovative marketing solutions. We do this by working together dynamically in a partnership on an equal level - we live flat hierarchies and cross-departmental cooperation every day - whether at the customer's site in field service, at the source in engineering, creatively in marketing, innovatively in Product Management or service-oriented in Customer Success. j4id10432947jm j4it1041jm j4iy26jm

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Posted 1 week ago

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