Product Manager IT & Digital Platforms for Education and Culture (a)

Working for the Canton of Luzern means helping to shape the future - that of the Canton, its residents, and not least your own. More than 7,000 employees in 200 different professions contribute daily to the excellent quality of life in our Canton.

The Dienststelle Informatik (DIIN) provides comprehensive IT services for the departments, courts, and schools of the Canton of Luzern. In addition to advising on IT issues in the areas of architecture, security, infrastructure, projects, and applications and providing IT services, it operates the cantonal IT infrastructure in two modern data centers and is responsible for the construction and operation of the complex cantonal communication network.

The "a" in the job title stands for "alle" (all). The Canton of Luzern stands for diversity and variety.

Product Manager IT & Digital Platforms for Education and Culture (a) #

80% - 100% | Luzern | Home office possible ##

Digital platforms shape how education is conveyed, how culture is made accessible, and how public services are provided today. As a central interface between business and IT, you will actively participate in the digital and strategic development of the IT and service platforms of the Bildungs- und Kulturdepartements (BKD) of the Canton of Luzern. In a complex, cross-sector ownership role, you are responsible for the holistic control of a business-critical platform landscape in the education and culture context and connect strategic objectives with sustainable operational implementation. In doing so, consistent value orientation, regulatory security, and digital sovereignty are just as much in focus as the optimization of cost structures and public value creation within the framework of the digital transformation of the education and culture sector.

Your tasks

• You are responsible for the further development of the product and platform vision for the digital education and culture services of the Canton of Luzern and ensure their consistency with the digital and administration strategy. In doing so, you anchor business value, digital sovereignty, compliance, scalability, and economic sustainability as central control dimensions.
• Together with the Bildungs- und Kulturdepartement, you control the entire product and platform lifecycle and are responsible for portfolio decisions, investments, and priorities across complex system landscapes, dependencies, and regulatory frameworks.
• You develop and establish an integrated, service-oriented operating model and define governance structures, role models, and binding decision and escalation mechanisms with clear responsibilities across product, platform, architecture, and delivery.
• You transform existing organizational and system landscapes into a scalable, product- and platform-oriented service organization and establish a sustainable Lean Agile and Value Delivery control culture together with stakeholders.
• You ensure strategic alignment with internal and external stakeholders, prepare data-, risk-, and scenario-based decision-making bases for the executive level, and are responsible for translating strategic decisions into sustainable operational impact.

Your profile

• University degree in computer science, business administration, or a comparable discipline with a pronounced ability to effectively combine technology, organization, and strategy.
• Many years of experience in the enterprise IT environment in a management function with a proven track record in product management, platform control, and the transformation of complex organizations.
• Deep understanding of IT governance, security, and compliance as well as modern cloud- and API-based system landscapes with experience in platform and integration architectures at the enterprise level.
• Sound experience in strategic portfolio, investment, and roadmap management as well as in the use of data-based decision-making bases such as KPIs, SLAs, and SLOs for controlling business value, performance, and risks.
• Strong leadership personality with a high ownership mentality, pronounced implementation strength, as well as confident stakeholder and supplier management with the ability to translate different interests into viable and strategically consistent solutions.

Finanzdepartement
Dienststelle Informatik
Marcus Flückiger
Leiter Applikations-Management

+41 41 228 8432

https://informatik.lu.ch