Collaborator Product Management Fluidcontrol & Pneumatique 80%

Collaborator Product Management Fluidcontrol & Pneumatique 80% (h/f/d) Are you an administrative collaborator passionate about service, with a technical flair? Are you attentive to the customer? Do you think and then act? Does technology passion you? Then we are looking for you for our site in Bienne! Bachofen is a modern and agile family business that, as a market leader in Switzerland, distributes innovative and high-quality components for industrial automation. Our customers trust not only our wide range of products, but also and above all our technical advisory skills. We also offer engineering services in the field of sub-assemblies and customized solutions tailored to the specific needs of our customers. The Bienne branch is an essential site for monitoring our French-speaking clientele. An interdisciplinary team of around 15 employees in the areas of sales, product management, and order and purchase processing takes care of the demands of French-speaking Switzerland. Your mission Manage and coordinate customer requests from different channels (e-mail, CRM) Ensure customer follow-up by phone and e-mail Support and relieve Product Managers in establishing offers - Establish offers and article overviews - Carry out offer reminders - Obtain offers from our technological partner Parker Support Product Managers in managing and maintaining the product range - Data management in ERP and PIM (product information system) - Article management (creation, discount structures, end-of-series articles, delivery times, etc.) Close collaboration and coordination with product management, order processing, sales, customers, and suppliers Your profile Completed commercial training Several years of experience in internal sales service, offer establishment, and collaboration with suppliers Good knowledge of MS Office and an ERP, ideally Microsoft Dynamics Navision Analytical and solution-oriented spirit, with a strong customer focus Technical sense, flexibility, and high autonomy Excellent command of French, both spoken and written, as well as very good knowledge of German What we offer Attractive employment conditions with numerous benefits and above-average social services A modern working environment in Bienne, including a staff restaurant with reduced-price meals and the possibility of teleworking Autonomous work with technically demanding products A value-oriented corporate culture focused on the long term Do you want to combine your passion for administrative tasks with your technical affinity and have a real impact in a dynamic industrial environment? Then we look forward to getting to know you! Please send us your complete application online via "Simplified Application". Only direct applications will be considered. jpid5e882c0jm jit0625jm jiy26jm