Car Service Specialist

Bern (and home office) | 80-100% | This position is also indicated for people starting a professional activity

Your contribution

• Provide assistance to professional soldiers during the entire life cycle of service vehicles from start to finish (e.g., providing advice on vehicle selection, examining offers, taking responsibility for efficiency maintenance and repair requests as well as technical and commercial processing of invoices)
• Respond to questions relating to after-sales service (e.g., from professional soldiers, garages, internal and external partners, technical and commercial issues, etc.) from all three linguistic regions of Switzerland
• Care for and manage the personal service vehicles of professional soldiers at an operational and interdisciplinary level
• Act as an interface with internal and external bodies
• Handle administrative assistance in case of vehicle changes for holders
• Collaborate on internal and interdisciplinary projects (armasuisse, suppliers, army staff, car importers, etc.)

What distinguishes you

• Basic technical training as a mechatronic technician with further training as a graduate in business administration in the automotive sector, as a technical-commercial agent, or equivalent training
• Excellent technical understanding, analytical, interdisciplinary and systemic way of reasoning, excellent IT skills (knowledge of SAP is an advantage) and of business accounting
• Several years of experience in the automotive industry, preferably in fleet management, and in-depth knowledge of economic-business correlations and processes and life cycle costs according to the principles of the TCO model
• Ability to reason in a conceptual and structured manner, team spirit, customer and service-oriented way of acting, negotiation and assertive skills, ease of written and oral expression and good knowledge of business accounting
• Excellent written and oral knowledge of at least a second official language

In summary

The Car Service (SPA) is responsible for managing the fleet of personal service vehicles of professional soldiers. Together with our military and civilian partners, we guarantee the mobility of professional soldiers.
Our small, dynamic team is characterized by its passion for vehicles, the use of modern fleet management software and a service-oriented way of working.

What we offer

• Working for Switzerland We strive for the successful Swiss model and work for the well-being of the population.
• Living diversity The realization of equal opportunities allows us to best express our skills and to consider different points of view.
• Fit in the workplace We provide support and advice to our employees on the topic of physical and mental health.

All benefits (https://www.stelle.admin.ch/stelle/it/home/bundesverwaltung/ihre-vorteile-auf-einen-blick.html)

Variety, dynamism, perspectives -- Swiss Army apprenticeships

The Swiss Army Logistics Base (BLEs) is at the disposal of the troops. It provides all logistic services in favor of the Swiss Army and, with its approximately 3500 employees and 12000 militia soldiers, manages the material, systems and infrastructure of the Swiss Army. In the workshop or in the office, indoors or outdoors: the BLEs offers a wide range of jobs throughout Switzerland and for all tastes.

The Swiss Army employs over 9000 employees within the framework of four military professions and approximately 200 civilian professions, in 110 locations throughout the national territory. It also provides for new recruits, training apprentices in over 30 professions.

Complementary information

Choosing a job with the Swiss Army pays off and offers numerous advantages. More information on the site esercito.ch/vantaggi (https://www.vtg.admin.ch/it/vantaggi).

Attention: Job sharing is NOT possible!

Offers from placement agencies are not taken into consideration

Questions about the workplace

Daniel Schumacher
Head of Car Service / deputy head of Defense Service Center
+41 58 46 40571