Sales Customer Service Expert (m/f/d)

• 28 September 2026
• 100%
• Indefinite duration
• German (Fluent), Italian (Fluent)
• 6030 Ebikon
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More than two billion people rely on Schindler every day. Our many years of experience and innovative strength make us number one in the Swiss elevator and escalator business. As part of the Schindler family, you make places more barrier-free, inclusive, and sustainable for everyone. We combine innovation, safety, as well as inclusion and diversity within the company. Become part of our 150-year success story and help shape the future of mobility.

Together one floor higher as

Sales Customer Service Expert (m/f/d) #

Your new challenges:

• Sale of products and digital solutions by telephone (incl. up-selling)
• Responsibility for the implementation of projects within the framework of the corporate strategy
• Deputy for the Outbound Team Lead and operational team support
• Support in the introduction of new processes, tools, or campaigns in Outbound
• Ensuring compliance with standards and guidelines in the sales process
• Participation in continuous improvement and digitalization initiatives
• Receipt and processing of malfunction and alarm reports, as well as general customer inquiries in shift operation

Your ideal requirements:

• Professional experience in sales or customer service with a strong sales affinity
• Confident handling of common IT applications (especially Excel and PowerPoint)
• Occasional shift work to support our Inbound team
• Business fluent knowledge in German and Italian, French is an advantage
• Strong communication skills, initiative, and implementation strength

Our benefits:

• Excellent development opportunities: Personnel development is lived by us. We provide our employees with various national and international talent programs and support them temporally as well as financially with training and further education.
• Work-Life-Balance: 40h week, 25 to 30 vacation days, flexible working hours, part-time workload and unpaid leave.
• Healthy working environment: High health & safety standards and own occupational health management including social counseling and health promotion.
• Modern campus with its own staff restaurant & cafeteria, free parking garage, very good public transport connection, fitness room with equipment as well as a park for lingering.
• Employee discounts: Generous participation in public transport and fitness subscriptions, fleet discounts, discounted purchase of Reka money, discounted insurance premiums as well as various discounts.
• Cultural diversity and inclusion & diversity within the company.