Application Manager Studitracker / Service Manager III

Application Manager Studitracker / Service Manager III The UniBE is versatile. With us, a wide variety of topics and a lot of creative freedom await you. Application Manager Studitracker / Service Manager III Start of work immediately or by arrangement Employment relationship unlimited Institute / Workplace Informatikdienste This is us At Uni Bern, over 8000 people from more than 90 nations work together. They research, teach, provide services to the public and ensure university operations. The Informatikdienste department plans and realizes the central IT infrastructure for students and employees of the University of Bern. It operates all important IT services from the network to cloud services. In the "Applications & Service Management" team, we are looking for a motivated and committed personality to strengthen the Studitracker application area in terms of personnel and set decisive impulses. The position is also part of the Digitalization Package Teaching, with which the University of Bern is modernizing its central teaching administration systems. The projects related to this expand the development capacity around Studitracker, reduce dependencies on individuals and, together with the specialist department, drive the digitalization of student processes forward. Tasks to be done Develop, maintain and test the student administration systems based on Omnitracker Identify requirements together with the specialist department ZIB, the Digital Officer Teaching and the faculties and translate them into viable solutions Analyze and gradually digitalize administrative processes surrounding application, admission and enrollment together with the specialist department Analyze, triage and process incidents and service requests as well as ensuring 2nd/3rd level support Create and continuously update relevant documentation Support and train stakeholders Operate the Studitracker application Share knowledge within the team and support other central teaching services (KSL, LMS) if required What you bring with you University degree or equivalent training, preferably in computer science or business informatics Experience in the support and responsibility of applications, including their modules and interfaces Experience and knowledge of the Omnitracker framework (Omninet GmbH) as well as VBScript, Java, PHP and SQL, as well as modern web frontend technologies are an advantage High degree of independence and sense of responsibility, strong team orientation and enjoyment of knowledge transfer, quick comprehension, organizational skills as well as the willingness for education and further training German and English in spoken and written form Your benefits Team-oriented work Healthy corporate culture and good working atmosphere Central location in the heart of Bern Interdisciplinary cooperation Working at UniBE The University of Bern offers not only exciting tasks, but also an environment that actively promotes development, diversity and equal opportunities. Discover what distinguishes us as an employer and how you can progress with us. Application and contact Send your detailed application documents (motivation letter, CV stating month/year of employment, certificates, diplomas) in a single PDF file by 31 July 2026 by e-mail to the secretariat of the Informatikdienste. Questions about the position? Heeb, Head of Applications & Service Management Group Write e-mail (<>) Questions about the application? Sekretariat ID Write e-mail (<>) Tel. jpid2c6cbeejm jit0626jm jiy26jm