Hospitality & Guest Experience Specialist Banque Privée

Ref 2580448 | Date: 22 Sept 2026

OK JOB SA

As part of a prestigious establishment recognized for its high service standards, we are looking for an experienced professional, possessing an excellent presentation and an irreproachable sense of detail.

A true ambassador of the customer experience, you will ensure a smooth, elegant, and perfectly orchestrated welcome, in close contact with the operational teams.

Hospitality & Guest Experience Specialist Banque Privée

Profile:

• Higher education in luxury hospitality * Proven experience in reception within a 5* establishment * Solid experience in Food & Beverage (high-end restaurant, catering or room service) * Excellent organizational and coordination skills * Sharp sense of service and high-end customer relations * Proficiency in IT tools (MS Office) * Excellent writing skills * Fluent French and English indispensable * Residence in Switzerland mandatory (permit B or C)

We thank you for sending us an up-to-date CV accompanied by a photo as well as your work certificates and diplomas.
No information will be communicated by telephone.
Without a response from us within 15 days, please consider that your application has not been selected. MAIN MISSIONS

• Welcome a demanding clientele with professionalism and discretion + Manage lounge reservations and optimize their scheduling + Write and coordinate menu proposals with internal teams + Ensure the accurate transmission of information to the kitchen and service teams + Supervise the setup of lounges, including technical aspects + Perform administrative tasks related to the activity (confirmations, occupancy tracking, etc.) + Occasionally participate in the welcome and service during exceptional events jpidbb8c943jm jpit0939jm jpiy26jm