Service Hotline Specialist 100%

Service Hotline Specialist 100%

Your tasks

• Ensuring First and Second Level Support for our customers and service locations
• Technical support via telephone, e-mail and by means of remote access
• Problem analysis / fault diagnosis and implementation of solution measures
• Creation of offers and processing of service orders (spare parts, service assignments, overhauls)
• Planning, commissioning and supervision of our service technicians during assignments

Your profile

• Technical basic training (Polymechaniker, Automatiker or similar basic training)
• Further education is an advantage (HF, Technischer Kaufmann or similar)
• Experience with CNC controlled machine tools (Siemens control)
• Good user knowledge of the MS Office suite and SAP (module CS)
• High customer orientation, teamwork skills, reliability and resilience
• Languages: German and English (oral and written)

About us

LIECHTI is one of the world's leading providers of 5-axis milling solutions for the aerospace and power generation industries. With a strong customer orientation, LIECHTI delivers both standardized and customized solutions tailored to specific production requirements.
UNITED MACHINING is one of the world's leading providers of complete solutions for manufacturers of precision components and tools as well as for mold making. The portfolio includes machines for milling, EDM, laser structuring, laser micromachining and additive manufacturing. In addition, the business unit offers spindles, automation solutions, tools and digitized solutions, which are supported by unsurpassed customer service and support.

UNITED MACHINING includes the brands AGIE CHARMILLES, CHARMILLES, MIKRON MILL, LIECHTI, STEP TEC and SYSTEM 3R.

UNITED MACHINING is headquartered in Biel, Switzerland, and currently employs over 3'000 employees at more than 50 locations worldwide.

Your contact person

Cornelia Neiger

Work location

United Machining Mill AG - Liechti
Kanalweg 4
3550
Langnau
Schweiz