Inbound Call Agents D,I or D,F

Inbound Call Agents D,I or D,F Inbound Call Agent D/I or D/F (m/f/d) Bellini Personal AG \| Wohlen (AG) \| Start: Monday, 21\. September 2026 Are you service-oriented, enjoy communicating with people, and find the right solution even for demanding customer requests? Then you are exactly right with us! For our client, we are looking for committed inbound call agents who ensure excellent customer experiences every day with expertise, empathy, and a positive attitude. Your tasks As an inbound customer advisor, you are the first point of contact for our customers. You advise competently and friendly and ensure that their concerns are processed professionally and efficiently. Your main tasks include: High-quality telephone customer advisory Processing customer inquiries via modern communication channels Advice and information on insurance contracts and payment transactions Clarification of customer requests and development of optimal solutions Ensuring high customer satisfaction Recording and maintaining customer data in the CRM\-system Professional handling of telephony, communication, and IT systems What you bring with you German and Italian or [French] mandatory Initial experience in customer advisory or in a call center is an advantage Knowledge in the field of health insurance is an advantage Strong customer and service orientation Strong communication skills and enjoyment of customer contact Good MS\-Office user knowledge Experience with communication tools and CRM\-systems is an advantage Reliable, punctual, and friendly personality Returners are also very welcome Your framework conditions Start: Monday, 21\. September 2026 – mandatory During the first 2 weeks, 80 % workload for training – mandatory Afterwards, a part-time workload is possible Working hours Monday to Friday between 08:00 and 17:30 Work location: 5610 Wohlen (AG) Home office possible from January 2027 Monthly salary at 100 %: CHF 4'200\.– gross x 13 Employment according to GAV Call\-Center What awaits you with us Sound and solid basic training Modern workplaces and contemporary infrastructure Attractive and modern employment conditions Collegial, multicultural working environment Dynamic team spirit and lived Du\-culture Bus stop directly in front of the building Parking facilities directly on site Perspective for home office from January 2027 Ready for your next step? Do you want to use your communication strength, competently support customers, and become part of a motivated team? Then we look forward to your complete application documents including photo and work certificates. jpid4512079jm jit0834jm jiy26jm