SECTOR MANAGER NEUCHÂTEL CLEANING AND SERVICES CDI 50%

We are looking for a Sector Manager who will be responsible for the management of our operations teams in the canton of Neuchâtel, as well as the management of the client portfolio.
Concerned with the daily satisfaction of our clients and our employees, you will be the guarantor of the proper execution of services performed at our clients' sites in compliance with the associated specifications and respect for the company's procedures and values.

RESPONSIBILITIES

CLIENT RELATION MANAGEMENT:

• Manage the relationship with clients and respond to their needs (follow-up meetings)
• Produce visit reports and follow-up on corrective actions
• Perform quality controls on a portion of the portfolio
• Respond to requests for quotes / amendments from our clients in coordination with the operational manager.
• Ensure administrative follow-up with the operational manager
• Ensure the satisfaction and loyalty of our clientele.

MANAGEMENT OF OPERATIONS TEAMS:

• Management of operations teams in the canton of Vaud
• Planning of periodic work and management of the special works team
• Ensure compliance with safety instructions in coordination with the SST Manager
• Identification of personnel on site (Wearing PPE, work clothes, etc.)
• Ensure fluid and transparent communication towards our clients and our employees

ORGANIZATION AND EXECUTION OF SERVICES:

• Organization and implementation of services (job descriptions, scheduling, respect for specifications)
• Ensure administrative and financial follow-up with the operational manager
• Respect budgets in coordination with the operational manager
• Manage maintenance personnel needs (management of replacements)
• Management of equipment and product orders

QUALIFICATIONS

• At least 2 years of experience in an equivalent position, in the cleaning/Facility Services field
• Versatile person, attentive, good interpersonal skills, assiduous and pragmatic
• Good organizational and communication skills
• Autonomy in work
• Driving license mandatory
• Clean criminal record required
• Very good oral and written level in French (B2)
• Basic knowledge of languages: Portuguese / Spanish (an asset)
• Good command of standard IT tools
• Residing in Yverdon or surroundings

Hours to be agreed, between 6:00 and 19:00, depending on our clientele's requirements.

WE OFFER YOU

• A stimulating and varied working environment, within a growing Swiss company.
• A position with great autonomy and responsibilities.
• An opportunity to contribute to many projects to develop our services.

Position to be filled immediately or to be agreed.
If you are motivated and wish to join our team, send us your application now.