Customer Advisor 80-100% career changers welcome)

Customer Advisor 80-100% career changers welcome) Welcome to «Home of Customer Experience - where outstanding customer experiences are created daily thanks to our employees». DialogWorld AG with locations in St. Gallen, Dübendorf, Muttenz and Lauterach (AT) is an owner-managed company and is one of the leading providers of Customer Service services in Switzerland. With over 440 employees, we provide innovative and customer-oriented services in customer service and sales and work for the industry leaders in mail order, fashion & food through to tech companies, banks & insurance. For our customer service at the locations Dübendorf and St. Gallen, we are looking for customer advisors with the following qualifications Customer Advisor 80-100% career changers welcome) YOUR ACTIVITIES Together with your team, you are the contact person for our customers You conduct order and service calls, answer complaints or advise customers on product or appointment inquiries You record and document customer concerns in our clients' systems such as SAP, Salesforce, Zendesk etc. You process customer inquiries via e-mail, social media or chat in different languages YOUR PROFILE You speak very good German and Swiss German You are resilient, open and communicative You have good basic PC skills You work with commitment, are flexible and customer-oriented You also enjoy working evenings and on Saturdays YOUR ADVANTAGES We write and distinguish ourselves by our togetherness with our motto #WeDoCareAbout: Market-based salary Unique and smart onboarding program Personal responsibility and flat hierarchies: You work independently and at eye level in a dynamic environment BECOME A PART OF DIALOGWORLD AG With us, you can develop, help shape and realize yourself! Do you want to help shape the success story of DialogWorld AG in a dynamic working environment and with an experienced team? Are you the one we are looking for? Then please apply now! We look forward to your application and will get back to you as soon as possible. jpid415f221jm jit0731jm jiy26jm