Customer Advisor for Technical Solutions 100%

We are Callpoint - a family-owned Swiss call center - and take care of our employees and customers with dedication and commitment. You are resilient, technically skilled and enjoy customer contact? Then come to us, we promote and develop you. Your advantages • Pleasant working atmosphere, careful training and individual support • Attractive employment conditions according to the collective employment contract of the contact center industry • Entry salary of CHF 4‘488 (100%) • Start immediately, 100% workload desired • After the training phase (probationary period), home office is possible (only for employees with a residence in Switzerland) Your responsibility • You receive first-level support requests and complaints and process errors and technical problems • You support VIP customers with tact and experience • Complete and error-free recording of customer concerns in the system • Working hours: Monday to Saturday between 8.00 and 21.00 Your profile • Swiss German as mother tongue • Any other national language is an advantage • Service orientation, good PC skills and experience in customer service make it easier to get started • Flexibility and reliability are additional plus points • You are looking for a hybrid work model, in which you can also work from home for a few days You are available immediately and can start soon? Then apply online. If you have any questions, Marion Sägesser is available at 058 201 15 88 or by email at marion.saegesser@callpoint.ch.