Service Specialist - Boutique-Hotel Märthof

Work where hospitality is lived

The BÂLE HOTELS GROUP brings together six hotels and two conference centers under one roof, which stand for hospitality, highest comfort and passion for gastronomy. These include the Hotel Pullman Basel Europe, the Hotel Victoria, the Hotel Basler-tor and the Boutique-Hotel Märthof in Basel, the Hotel Savoy in Bern, the Holiday Inn Express in Oftringen, the Coop Tagungszentrum in Muttenz as well as the Hôtel du Léman centre de séminaire in Jongny. Together they create unique experiences for travelers, conference guests and connoisseurs.

The charming, stylish Boutique Hotel "Märthof" at Marktplatz with 68 unique rooms was opened in July 2021, in a prime location in the heart of the historic old town of Basel with a view of the Marktplatz. The lively "Brasserie Bohemia" with boulevard café directly on the Marktplatz, first-class event opportunities for up to 40 persons and a panoramic roof terrace for our hotel guests testify to the diversity of the house, quite in accordance with our motto "Savoir vivre im Herzen von Basel".

Workload

100%

Contract

permanent

Start date

01.10.2026

Tasks

• Professional and expert guest care
• Co-responsibility for smooth service processes
• Expert management of a station including payment collection
• Provision of the required mise-en-place
• Compliance with hygiene and cleanliness guidelines
• Assignments in à la Carte and banquet areas

Requirements

• Completed training in the hotel industry, preferably in the restaurant area
• Experience in à la Carte service
• Business fluent German and English, good French skills an advantage
• Willingness to work on weekends and public holidays
• Warm, charming hosts, enthusiastic and motivated
• High level of commitment, initiative and reliability
• Smiling, satisfied guests are a matter close to your heart
• Discounts: up to 20% discount in all formats of the Coop-Gruppe
• Terms of employment: loyalty bonus
• Working time: 5 weeks holiday
• Further education: support for further training and training offers from the LGAV and Coop
• Sustainability: hotel-owned employee water bottles: together against plastic use
• Communication: "Du" & "Heartist" culture
• Health: Update-Fitness: Fr. 200.-- discount on the annual subscription

Your contact person

the Coop Genossenschaft

Diana Latigan
Human Resources