Customer Service Employee (DE/IT Inbound) (m/f/d)

Are you looking for a new challenge? Then you have come to the right place! Thanks to its well-established 45 years of experience in recruitment, Workmanagement AG has secured an important position in various departments of well-known companies throughout Switzerland.

For our successful and innovative client in Dübendorf Zurich, we are looking for a/an

Customer Service Employee (DE/IT Inbound) (m/f/d) #

Employment: 100%

Location: Dübendorf

Industry: Retail/Wholesale

Publication date: 28.08.2026

Your tasks:

• You provide comprehensive and individual advice to customers on insurance topics in German and Italian
• You identify coverage gaps and accompany customers toward the optimal solution
• You bring your enthusiasm to the consultation and competently accompany existing customers with modern insurance products
• For complex inquiries, you work closely with internal specialist departments
• Thanks to your flair for sales, you specifically arouse interest in suitable offers

What you bring with you:

• Completed vocational training, ideally with initial sales experience
• Interest in health insurance, ideally with industry experience
• Training as a VBV insurance intermediary or the willingness to complete it
• High customer and service orientation
• Very good German and Italian skills

What you may expect:

• A modern workplace in a central location
• A dedicated team with an open communication culture
• Diverse further training opportunities in the insurance sector
• Independent working and creative freedom
• Varied and challenging tasks
• Support for the training as a VBV insurance intermediary
• The opportunity to use and further develop your language skills daily

Are you interested? Then contact Arian Sakiri today - Telephone: 044 931 40 84 or via E-Mail (sakiri@workmanagement.ch). I will be happy to provide you with further details.