Regional Director (a)

Regional Director (a) Workplace: Genève Activity rate: 100 % Start date: to be agreed What awaits you <br /> • Unify all managers and employees in the region to create a dynamic and engaging work environment • Ensure the follow-up of team development, by offering continuous support to foster their professional evolution • Be a strategic advisor for the team, intervening as needed to overcome operational challenges • Define and implement the strategy aimed at the long-term growth of the region • Initiate and lead projects for performance improvement and customer satisfaction • Implement ISS objectives to guarantee exceptional service delivery • Actively manage customer relations and ensure their sustainable development • Act as an ambassador for ISS with customers in the Geneva region • Ensure the proper development of the customer portfolio by identifying and capitalizing on new opportunities • Intervene as a mediator if necessary to guarantee customer satisfaction • Be responsible for achieving the objectives set by ISS Suisse and Romandie • Define and respect the budgets allocated to the region • Monitor monthly financial results, control and analyze costs • Implement actions aimed at improving the profitability and financial efficiency of the region <br /> What you bring <br /> • Holder of a university degree in management • Minimum of 5 years of experience in a management position with a strong customer orientation • Excellent professional network, ideally in the field of Facility Management • Perfect mastery of French, very good knowledge of English and/or German, a strong asset • Excellent communication skills and interpersonal ease • Open-minded personality, with a strong capacity for resilience in the face of challenges • Comfortable in complex, changing and demanding environments • Strong appetite for dynamic professional contexts • Constructive approach to fluctuations inherent to the business sector • Excellent analytical, synthesis and perspective-taking skills • High resistance to stress <br /> Ready for us? We are ready for you. At ISS Suisse, we ensure every day the smooth running and comfort of offices, laboratories, airports, production sites, stations, schools and hospitals. Our more than 14'000 employees create, throughout Switzerland, living spaces in which more than one million people feel good and can thrive daily. ISS is synonymous with innovation, quality of service and proximity to customers. As a leader in our market, we offer stable jobs, varied development perspectives and a corporate culture based on esteem, workplace safety and responsibility -- materialized by five dedicated programs, more than 200 trainings and developments, as well as by the systematic use of sustainable products and solutions. Marie Imhof Head People \& Culture Area West Telefon: +41 58 787 87 10