Assistant in the Help Point BVG DE/FR 80 - 100%, fixed-term for one year

Assistant in the Help Point BVG DE/FR (m/f/d) 80 - 100%, fixed-term for one year Welcome to your future! 55,000 colleagues in 215 countries and territories. Together on the way to rethinking insurance every day - and shaping the future for everyone. Welcome to a strong community where you make a difference from the very beginning. Together we develop further! Assistant in the Help Point BVG DE/FR (m/f/d) 80 - 100%, fixed-term for one year Are you looking for an exciting opportunity to gain valuable professional experience while simultaneously making an important contribution? Do you want to work in a dynamic environment where teamwork, customer orientation, and efficient implementation are at the center? Then this position as an assistant in the Help Point BVG is exactly right for you! In this role, you will support our team in Zürich-Oerlikon and contribute to providing our customers with first-class service. You will become part of a dedicated team that is committed to the needs of our customers and offers innovative solutions. Learn here why Zurich Switzerland is among the "Top 3" employers in Switzerland. Become part of it too and apply as a fixed-term assistant in the Help Point BVG. What you do You support the team in the Help Point with the processing of customer inquiries and contribute to ensuring smooth handling You assist with administrative tasks and ensure that all processes are carried out efficiently and on schedule You are the first point of contact for customer concerns and contribute to creating a positive customer experience You work closely with your team to continuously improve the quality and efficiency of the services What you bring Initial professional experience in a similar position or in customer service, ideally at an insurance company in BVG Strong communication skills and enjoyment in dealing with people, paired with a high level of service orientation Organizational skills and the ability to maintain an overview even in stressful situations Good knowledge of common MS-Office applications and the willingness to learn new systems Fluent German and French skills, further language skills are an advantage Your contact Talent Acquisition Consultant: Silke Nachtigall () Additional information Part-time or full-time: 80 - 100% Work location: Zürich, Oerlikon Hybrid working: up to 40% We look forward to your online application - even without a cover letter. You are welcome to convince us of your motivation during a personal meeting. Who we are Zurich is a strong brand - more than 1.4 million customers trust our products and services. The basis of our success is our 53,000 employees worldwide, who help our customers in 210 countries and territories to better understand their risks and protect themselves against them. To provide daily performance, we offer our employees flexible working models and interesting further training opportunities. As a Zurich employee, you benefit from a variety of advantages and a strong culture, characterized by acceptance, diversity, and team orientation. At Zurich, we maintain a culture of diversity and inclusion. Our goals and values are created to protect our employees, promote trust, and help them reach their full potential. We stand for justice and equality among our employees, regardless of gender, gender identity, sexual orientation, origin, ethnicity, religion, etc. The acquisition of our talents as well as the recruitment processes reflect this commitment in everyday life. Join us and become part of this culture. Why has Zurich been successful for over 150 years? See for yourself here and become part of it. Information for recruitment agencies Zurich does not accept unsolicited applications from recruitment agencies for this position. Recruitment agencies, therefore, please do not submit candidate documents to our employees or via our online career portal. We reject any responsibility for unsolicited applications as well as any fees and thank you for your understanding. jpid0578e83jm jit0625jm jiy26jm