Service Technician 100 %

Service Technician 100 % (In- and Field Service) About us IWS Industrielle Wägesysteme AG is a growing, market-oriented SME, specializing in industrial scales, special scales, as well as weighing and control systems including customer-specific software solutions. We support customers domestically and abroad and deliver the complete package from a single source – with short distances, flat hierarchies and a lot of cohesion in the team. We are looking for A person with common sense and a hands-on mentality who does not shy away from responsibility: a creative mind with improvisation talent and enjoyment of technical and manual challenges. Your area of responsibility Collaboration and coordination within the service technician team Preparation of the scales in our workshop based on technical specifications – including pre-configuration of the terminals Installation and commissioning at the customer – e.g., installation of load cells, connection of terminals and modules as well as wiring of relay boxes Repair and maintenance work on the scales Preparatory maintenance and assistance during the calibration of the scales Error analysis – on-site or by telephone Customer care and consultation – you are a reliable contact person for your customers, ensure their satisfaction and provide a short application training during handover if necessary Creation and maintenance of documentation, work reports, delivery notes as well as test and conformity certificates What you must bring Completed technical training in mechanics, electrics or automation (e.g., Polymechaniker:in, Automechaniker:in, Mechatroniker:in, Automatiker:in or Elektriker:in EFZ) or comparable qualification Manual dexterity in mounting and wiring different components and devices Confident use of the PC and common software (e.g. for documentation and reports) Driver's license category B (mandatory, for field service) Residence in Switzerland; travel activities are predominantly in Switzerland, foreign assignments are rare Fluent and business proficient in German; English for communication Precise, careful and structured way of working with personal responsibility and team spirit Enjoyment of direct customer contact: whether during maintenance, service or consultation on-site – you appear friendly, positive and service-oriented and are the face of IWS to the customer, remaining calm even in stressful situations Willingness for physical work and enjoyment of changing locations of operation What makes you the ideal candidate Experience in machine, plant or industrial scale construction Initial experience with measuring or weighing technology Basic CAD knowledge Electrical knowledge: reading circuit and electrical diagrams, electrical engineering and control technology (PLC) Basic knowledge in ösisch Not yet a scale professional? Don't worry – you will learn the specialized knowledge regarding our scales with us in practice. You will be on the road with experienced colleagues, learn from them and take over your own assignments step by step. Commitment and the will to learn are decisive. Why IWS You work in a small, well-coordinated service team – currently two technicians in the field – within an SME with around ten people, with a lot of independence. Your assignments are varied – from the workshop to commissioning to consulting the customer, across a wide variety of industries. Trial day instead of gut feeling: reciprocity counts for us. Apply and spend a trial day with our team – experience for yourself what your future daily work looks like. A look behind the scenes: We work with well-known large corporations – from food to industry to energy. During your assignments, you will visit places that are rarely seen otherwise. Think courageously: We are happy if you question things and suggest new ways. We work cooperatively, innovatively, independently and ambitiously. Own company vehicle: During the induction period, you will be on the road with the team – as soon as you are working independently, a company vehicle will be available to you. jpid8a45358jm jit0728jm jiy26jm