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Clerk Customer Research & Administration 80-100%

Primus AG

Employment type
Full-time
Workload
100%
Location
Lyss
Company
Primus AG, 3250 Lyss
First posted
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As part of the establishment of a new department, Primus AG is looking for a motivated personality for the processing of customer dossiers that require additional clarifications - for example in the case of customers who can no longer be reached, changes of address, changes of ownership or cessation of business.

Tasks

  • Check dossiers from the field service and clarify open questions
  • Research and verify contact details of customers, companies, owners and operators
  • Carry out targeted clarifications in public registers and with authorities
  • Clarify changes of address, company and owner changes as well as changes to buildings
  • If necessary, establish telephone contact with customers, companies and authorities
  • Update data in our internal systems and document the research
  • Forward clarified dossiers to the field service and collaborate with various departments

Requirements

  • Commercial or administrative training or equivalent professional experience
  • Curious and analytical mindset as well as enjoyment of research and problem solving
  • Careful, organized, independent and persistent way of working
  • Confident handling of telephone, IT applications and online research
  • Good German and French skills are mandatory; Italian is an advantage

We offer

You will become part of a newly forming department, in which your work makes a concrete contribution to customer care and to the quality of our data

  • A varied administrative activity with a lot of personal responsibility
  • The opportunity to actively help shape new workflows and processes
  • A dynamic working environment, short decision-making paths and an established Swiss company
  • To be part of a successful and growing family business

Does your profile correspond to our requirements?

We look forward to your complete application with photo

Contact

Désirée Käch HR-Verantwortliche Primus AG Telefon:

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Posted 4 days ago

Location

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