Technical Customer Advisor Air Conditioning & Refrigeration Technology 100%

For an established company in the field of air conditioning, refrigeration, and heat pump technology, we are looking for an experienced and customer-oriented personality for the Uster ZH location. In this versatile role, you will combine technical expertise with customer consulting and commercial order processing.

Technical Customer Advisor Air Conditioning & Refrigeration Technology 100% #

Employment: 100%

Location: Uster (ZH)

Industry: Retail/Wholesale

Publication date: 14.09.2026

Your tasks:

• Technical and commercial support and advice for specialist customers in the field of air conditioning, refrigeration, and heat pump technology
• Consulting on Mitsubishi Electric and LG air conditioning solutions as well as support with technical product selection
• Creation, calculation, and follow-up of offers
• Independent recording and processing of customer orders in the ERP system
• Coordination of the entire order processing from the order to the delivery note release
• Ensuring delivery dates, prices, availability, and technical execution
• Competent contact person for specialist customers for technical and commercial questions

Your profile:

• Technical basic training in the field of refrigeration, building, or electrical engineering with corresponding industry experience
• Mandatory professional experience in the field of air conditioning, refrigeration, and/or heat pump technology
• Sound technical understanding in the field of air conditioning and air conditioning solutions
• Experience in technical customer consulting and customer support
• Experience in technical and commercial order processing is an advantage
• Confident understanding of offers, calculations, prices, and technical product selection
• Experience in dealing with ERP systems
• Independent, structured, and reliable way of working
• Strong customer and service orientation
• Strong communication and solution-oriented personality
• Very good German skills in spoken and written form

What awaits you:

• Exciting and versatile activity in the field of air conditioning, refrigeration, and heat pump technology
• Work with established air conditioning solutions from Mitsubishi Electric and LG
• Combination of technical consulting, customer support, and commercial order processing
• Direct contact with professional specialist customers
• Independent work in an established company
• Attractive employment conditions
• Salary by agreement / depending on experience and qualification

Interest aroused?
Then please apply directly to Marigona Murati via e-mail to murati@workmanagement.ch. Send us your complete application documents including CV, work certificates, and relevant diplomas.