Sachbearbeiter*in Kundendienst try & hire

• Zürich • Fix • 100% • Customer consulting/Relationship Mgmt Tasks • Management of the bank's digital incoming channels • Telephone customer support in the areas of investment products (without sales) • Telephone support for financial advisors • 1st-Level-Support in E-Banking and all related topics • Collaboration with internal customer consultants to clarify individual cases • Ensuring the department's availability (opening hours from 8.30-17.30h) Requirements • Commercial apprenticeship or equivalent education (banking apprenticeship an advantage) • Mandatory banking experience, sales or customer service with direct customer contact • Negotiation-secure in German, very good French skills, Italian an advantage Your benefits • Option for permanent employment • varied activity in customer service (30-40 calls per day including case processing) • attractive employment conditions Have we sparked your interest? Then we look forward to your online application or simply and easily contact us by phone or email.