Customer Service Representative Switzerland 60%

Customer Service Representative Switzerland (m/f/d) 60% To complement our team, we are looking for an immediate: Customer Service Representative Switzerland m/f/d (60%) As a family business with a 160-year history, we employ more than 1600 employees worldwide at SIGVARIS GROUP. With high-quality and innovative offerings in the field of medical compression therapy, we are committed to ensuring that people feel good. Every day. Our portfolio covers a wide variety of needs and indications. Constant development and innovation, as well as a consistent commitment to solutions that support our customers in all their activities, make us the preferred partner for all stakeholders. At SIGVARIS GROUP, we have made it our mission to create an excellent working environment for our most valuable asset, our employees. Because their talents, their diversity, and their commitment are crucial to our innovative strength and our success. To strengthen our team in Switzerland, we are looking for a dedicated personality who will support us every Tuesday and Friday full-time, as well as on one other flexibly selectable weekday. These are your tasks: You ensure smooth day-to-day operations in customer service and are the first point of contact for our customers You process diverse orders for the market – in German, ösisch and Italian You handle orders professionally via telephone and e-mail and process them independently in D365 and Salesforce You record returns and complaints precisely according to internal processes and process individual custom orders You maintain active and reliable contact with the field service You contribute with commitment to the digital further development of our workflows What you bring with you: Experience in customer service, ideally with reference to the market Sound commercial experience, especially in order processing Enjoyment of direct customer contact – by telephone, in writing or in person Team spirit and a solution-oriented, flexible way of thinking as well as an independent way of working Very good language skills in German, ösisch and Italian Confident handling of MS Office as well as ERP systems Our offer: To be part of an international company and to contribute with varied tasks to ensuring people feel well. Every day Independent working with plenty of room for personal and professional development Competitive salary & benefits as well as very good insurance benefits Good induction and support from supervisors and the team A corporate culture with flat hierarchies and an open, dialogue-oriented feedback culture Are you interested in this exciting job? Then send us your application documents. Apply now SIGVARIS AG - Gröblistrasse 8 - 9014 St. Gallen jpida06916bjm jit0729jm jiy26jm