Customer Advisor at 50%

• 21 octobre 2026
• 50%
• Indefinite duration
• english (Intermediate), french (Native language)
• Rue du Seyon 10, 2000 Neuchâtel
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Customer Advisor at 50% (Part-time)

Presentation of Gold Service: Do you want to join a beautiful adventure within a human-sized structure that is transforming? Do you like challenges? Do you have a sense of listening and customer relations?

This advertisement is for you!

Swiss House expert in the trade of precious metals since 1895, Gold Service advises and accompanies its clients in the purchase and sale of precious metals in a responsible manner, in service of the circular economy.

A beautiful mission that our 80 employees carry out with expertise and passion for our individual and professional clients.

Responsibility, requirement and commitment: these are the values that guide our actions, those of our teams, every day, to offer our clients listening and tailor-made support in the sale of their jewelry or to invest at the best moment.

The company relies on a network of 34 agencies located in Switzerland (10) and France (24).

The position:

To accompany its development and its ambitions, Gold Service is looking for a Customer Advisor for the Purchase and Sale of precious metals, for its agency in Neuchâtel, at an occupancy rate of 50%.

Your mission:

• Ensure the reception, advice and follow-up of the clientele;
• Control and analyze jewelry, ingots, coins, watches and all precious metals;
• Advise clients on investment strategy and placement in precious metals;
• Manage the administrative tasks related to the functioning of the agency;
• Prospecting
• Competitive intelligence
• Enrichment of the customer database
• Increase the turnover of the agency by developing the existing customer portfolio.

This position is made for you if you have these skills:

• You benefit from training in sales, commerce, watchmaking or jewelry;
• You have a good mastery of usual IT tools (Word, Excel, Outlook, ERP);
• You master French, as well as English.

Experience in the precious metals sector would be an asset.

Your criminal record extract is clean and your extract from the debt enforcement register shows no enforcement proceedings.

• And if you find yourself in these personality traits:
• You have excellent interpersonal skills and know how to work autonomously;
• You have a good commercial sense;
• You are rigorous and comfortable with numbers;
• You have a spirit of initiative and are proactive.

Interested, motivated? Come reveal the gold in all its values with us and apply!

Contractual elements:

Type of employment:

Indefinite duration contract.

Start date: As soon as possible.

Position based in Neuchâtel.

Agency opening days: from Monday to Saturday.

Scheduling: daytime work.

Occupancy rate concerning the position: 50%.

An evolution of the activity rate may eventually be considered in the long term, depending on the needs of the Neuchâtel agency. Occasional travel within the network may also be required depending on operational needs.

We offer you:

• An enriching experience in a company attached to its values;
• A great diversity of missions and opportunities for collaboration with our agencies in Switzerland;
• Training in the field of precious metals; A remuneration including fixed salary + various bonuses.