Customer Advisor on the phone Direct Sales - full-time or part-time
- Employment type
- Full-time
- Location
- Basel
- Company
- Helvetia Versicherungen, 4052 Basel
- First posted
50 - 100%
Setting new standards together and shaping the future - for us, this means more than just working through tasks. Here you work with people who take responsibility, have high standards, and have the courage to follow new paths. With us, you will find an environment in which trust and performance go hand in hand and your ideas, your initiative, and your contribution count. This gives you the opportunity to truly make a difference for our customers, your team, and your personal development.
What you achieve
You are the competent contact person by telephone and in writing for our German- and Italian-speaking clientele.
You recognize customer needs and actively use consultation meetings to develop suitable insurance solutions and create individual offers.
You win new clientele and actively develop existing customer relationships (without cold calling).
You accompany our customers during contract adjustments and quickly find the right solution for their concerns.
You arrange consultation appointments for the field service.
What you bring
Completed commercial training or comparable basic education.
Stylistically proficient German and Italian skills in spoken and written form are mandatory; further language skills, especially ösisch, are a plus.
Experience in the insurance industry is an advantage.
Enjoyment of telephone customer contact as well as pronounced advisory and sales strength.
High service orientation, empathy, and the ability to quickly recognize customer needs.
Independent, reliable, and goal-oriented way of working with confident handling of digital applications.
VBV certification or the willingness to acquire it.
Collaboration that makes a difference
We believe in collaboration at eye level, mutual trust, and people who want to take responsibility. Different perspectives help us to develop better solutions - for our customers as well as for us as a team.
Contact
Magali Knoflach
Recruiting Partner
Your manager
Team Leader Direct Sales
Customer Advisor (f/m/d) on the phone Direct Sales - full-time or part-time
50 - 100%
Setting new standards together and shaping the future - for us, this means more than just working through tasks. Here you work with people who take responsibility, have high standards, and have the courage to follow new paths. With us, you will find an environment in which trust and performance go hand in hand and your ideas, your initiative, and your contribution count. This gives you the opportunity to truly make a difference for our customers, your team, and your personal development.
What you achieve
You are the competent contact person by telephone and in writing for our German- and Italian-speaking clientele.
You recognize customer needs and actively use consultation meetings to develop suitable insurance solutions and create individual offers.
You win new clientele and actively develop existing customer relationships (without cold calling).
You accompany our customers during contract adjustments and quickly find the right solution for their concerns.
You arrange consultation appointments for the field service.
What you bring
Completed commercial training or comparable basic education.
Stylistically proficient German and Italian skills in spoken and written form are mandatory; further language skills, especially ösisch, are a plus.
Experience in the insurance industry is an advantage.
Enjoyment of telephone customer contact as well as pronounced advisory and sales strength.
High service orientation, empathy, and the ability to quickly recognize customer needs.
Independent, reliable, and goal-oriented way of working with confident handling of digital applications.
VBV certification or the willingness to acquire it.
Collaboration that makes a difference
We believe in collaboration at eye level, mutual trust, and people who want to take responsibility. Different perspectives help us to develop better solutions - for our customers as well as for us as a team.
Contact
Magali Knoflach
Recruiting Partner
Your manager
Team Leader Direct Sales jpid568fd46jm jit0834jm jiy26jm
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Posted yesterday