Customer Manager - Key Accounts

Les Services industriels de la Ville de Lausanne (SIL) offer a palette
Customer Manager - Key Accounts (80% to 100%)
Les Services industriels de la Ville de Lausanne (SIL) offer a complete palette of multi-fluid services that meet the challenges of a constantly changing society while respecting sustainability and climate commitments. Recognized as a reference provider in our distribution areas, we place our clientele at the center of our concerns. Open to change, we work together to achieve common goals. For our Commercial Service, we are looking for a customer manager - Key Accounts. We offer you a varied workplace in a dynamic environment, flexibility in working hours, as well as quality social benefits.
Main mission(s)
Ensure the dynamic management of the "Key Accounts" customer portfolio for energy solutions (electricity, gas, district heating, solar and thermal contracting) and ancillary services (self-consumption community, electromobility, CECB+)
Retain and acquire new customers
Develop and write offers including for the energy solutions proposed by the SIL
Negotiate commercial agreements and coordinate responses to calls for tenders
Analyze the market and propose solutions to meet the evolving needs of customers
Support the implementation of the SIL strategy
Participate in events and manifestations organized by the SIL to promote the service's image
Take part in various internal and external working groups
Profile
HES Bachelor, ES diploma in the field: technical, electrical or thermal or a title deemed equivalent
Minimum 5 years of professional experience, including 3 years in a position with responsibility for a Key Accounts clientele
Knowledge of the energy field, an asset
Strong interest in renewable energies
Field-oriented personality, organized and flexible
Ability to work in a team, spirit of initiative, creativity and willingness to get involved
Customer-oriented and solution-focused person
Proficiency in MS Office tools, SAP and knowledge of a CRM system an asset
Special conditions
Driver's license (cat. B)
Occasional availability in the evening and at the weekend for events
Salary class
8
Start date
Immediately or to be agreed
Information
Monsieur Luca Donada, Head of the customer relations division,
Offer
Please send us your application and the usual documents by via the online form.
In case of impossibility, please contact the service directly at .
Recruitment agencies please refrain
We pay great attention to the diversity of the life paths of our employees. Our positions are open to both women and men. jpidd70b85fjm jpit0835jm jpiy26jm