Technical Clerk in Sales Back Office 80-100%

We set the world in motion – as the leading producer of wheels and casters worldwide. Globally present, regionally rooted. Around 1.350 employees worldwide, more than 950 alone at the Rosenfeld location. Family-run in the third generation. Conscious of tradition and future-oriented. With a standard program of over 30.000 products Made in Germany. In Switzerland, we are the market leader and have been present in the market for over 50 years through our own sales company near Bern. As part of our expansion strategy, we are looking for you as a Technical Clerk in Sales Back Office (m/f/d) 80-100%. Technical Clerk in Sales Back Office (m/f/d) 80-100% Your tasks Qualified telephone and written customer advice and support for technical questions and problem solutions on the phone and on-site in the warehouse Supporting customers and the field service in technical questions Recording and tracking offers and orders in the ERP system (SAP) as well as CRM system Salesforce throughout the entire sales process up to invoicing Maintenance and updating of customer master data in SAP and in our CRM system Salesforce for existing and new customer relationships Monitoring delivery dates and answering delivery time inquiries Your profile Completed basic training (EFZ) in a technical or manual field Interest in the sale of technical products requiring explanation Several years of professional experience in a comparable position desirable Very good language skills in German, spoken and written, communicative competence in spoken and written [sic] important, further language skills such as English or Italian an advantage High flexibility and commitment Confident handling of MS Office, sound computer skills as well as ideally experience with SAP Enjoyment in solving technical problems, strong communication skills and high customer orientation, especially in telephone support Our offer Thorough product training and intensive on-the-job induction Support from our competent back office, field service and logistics teams Long-term and secure perspective in an expanding, future-oriented company Varied, responsible and challenging activity in a successful medium-sized family business Performance-related, attractive compensation Flat hierarchies and short decision-making paths Have we aroused your interest? Then we look forward to receiving your complete application, which please send to us by post or e-mail with copies of certificates, CV and photo. For further information, Ms. Polak is at your disposal: Tel. direct: , E-Mail: Write e-mail (<>) jpid7876499jm jit0729jm jiy26jm