Generalist in Customer Service 60 - 100 %

Generalist in Customer Service 60 - 100 % Together we simplify. Because life is full of possibilities. And at the same time, it has become complex. That's why we're looking for employees who will drive simplicity forward with us. Generalist in Customer Service 60 - 100 % You will process written inquiries received by e-mail or through our e-banking portal record, review, and complete customer inquiries independently, as well as conduct online account openings conduct telephone clarifications with customers, including on compliance-related topics help out flexibly in other communication channels as needed You bring a basic commercial education or equivalent professional experience, ideally in the financial sector very good German language skills in word and writing, as well as ideally good French language skills high flexibility to switch communication channels and jump into different areas of responsibility as needed digital affinity, precise work, and the ability to set priorities and ensure high quality even under high workload We offer tasks We offer exciting and varied tasks for employees who shape, simplify, and enthusiastically initiate ideas. culture We are simple and clear, meet each other at eye level, and cultivate a collegial and friendly culture. organization We are a medium-sized company and rely on flat hierarchies and manageable paths. development We invest in the development of our employees and promote our talents. flexible employment conditions We offer our employees modern and flexible working time models, such as working from home, flexible working hours, part-time work (also in leadership positions), purchasing additional vacation days, unpaid leave, sabbatical, etc. special conditions We grant our employees various benefits, such as special conditions on all banking services, discounted purchase of REKA credits, employee referral bonus, 100% salary continuation in case of military service, maternity, paternity, and illness. Your next step Does this challenge appeal to you? We look forward to your application. Questions about the application process Brechbühl About us Valiant is an independent financial services provider and operates exclusively in Switzerland. It offers private individuals and SMEs a comprehensive and easily understandable range of services in all financial matters. Valiant is locally anchored in the following 15 cantons: Aargau, Basel-Landschaft, Basel-Stadt, Bern, Freiburg, Jura, Luzern, Neuenburg, Schaffhausen, Solothurn, St. Gallen, Thurgau, Waadt, Zug, and Zürich. Additionally, it is present throughout Switzerland thanks to innovative digital services. Valiant has a balance sheet total of 38.2 billion Swiss francs and employs around 1200 employees - including over 70 apprentices. jpid742e0bajm jit0728jm jiy26jm