R-0006048 - Area Sales Manager - 100%

PURPOSE
Leadership of a team with a focus on operational activities. Responsible for ensuring that the team makes a significant contribution to achieving team goals (e.g., customer satisfaction, service quality, revenue, sales, etc.).

MAIN TASKS

• Coaches employees individually in their personal development and ensures or increases the quality of customer contact or contact with internal stakeholders (including employees).
• Actively controls team performance both quantitatively (workload, team presence) and qualitatively, acting as a trainer within the organization.
• Prepares information in a target-group-oriented and implementation-oriented manner and passes it on within the team.
• Responsible for all leadership tasks, leads and organizes team meetings as well as bilateral discussions.
• Agrees upon and evaluates individual contributions (competencies, development goals), determines compensation, recruits and selects employees, and is responsible for induction, support/coaching, as well as assistance with leadership tasks, e.g., through area management.
• Controls the operational activities of the team with the aim of executing tasks efficiently, on time, and with high quality.
• Takes on tasks from the department and works operationally.
• Plans the deployment of employees, accompanies them, and aligns their activities with the achievement of team goals.

INFLUENCE / RESPONSIBILITY

• Influence on customer satisfaction as well as product and service quality: partially perceptible
• Influence on decisions/visibility: mainly in the direct environment or within the department
• Focus is predominantly on operational activity
• Responsible for achieving team goals such as customer satisfaction, product and service quality, revenue/sales, etc. as well as for the contribution to the success of the department: partially
• Responsible for the operational leadership and further development of the team
• Diversity of projects/networking: low

KNOW-HOW / EXPERIENCE

• Several years of industry experience in IT, services, or telecommunications
• Possesses a good technical, professional, or customer-oriented understanding
• Interest and suitability for a leadership role present

YOUR SKILLS

• Degree (EFZ) in retail with proof of leadership.
• Several years of professional experience in the telco industry.
• Several years of leadership experience as a branch manager.
• Goal and customer orientation as well as entrepreneurial thinking and acting.
• Strong organizational talent in the planning, coordination, and implementation of sales activities.
• Ability to lead, motivate, and coach field sales agents.
• Confident appearance as well as enjoyment of teamwork.
• Flexible, reliable, and independent way of working with strong communication skills.