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Sales Manager

GSTAAD PALACE

Employment type
Full-time
Location
Gstaad
Company
GSTAAD PALACE, Palacestrasse 28, 3780 Gstaad
Languages
German (fluent), French (fluent), English (fluent)
First posted
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With over 90 rooms and suites, five restaurants, two bars, and a legendary nightclub, the Gstaad Palace is an internationally renowned 5-star luxury hotel. Owned by the Scherz family, it is one of the last traditionally family-run grand hotels and is considered a landmark of Switzerland. To strengthen our Sales & Marketing department, we are looking for a committed, winning, and motivated personality as a Sales Manager in a permanent employment relationship, starting from December 2026 or by arrangement. The position is suitable both for female and male candidates with sound sales experience in upscale hospitality as well as for ambitious personalities who are seeking the next career step after their first successful years in sales. In this role, you will report directly to the Director of Sales & Marketing and work closely with the relevant departments of the hotel. Depending on your experience, you will manage defined markets and customers independently or develop them step-by-step with close professional guidance. Your tasks: • Support, maintenance, and further development of defined markets with a focus on leisure, luxury travel, and demanding individual customers • Active new customer acquisition as well as sustainable maintenance of existing customer relationships • Building and further development of a network in the Swiss market as well as in selected international markets • Planning, coordination, and execution of sales calls, sales activities, sales trips, and roadshows • Representation of the Gstaad Palace at trade fairs, workshops, luxury travel events, and networking events • Organization and execution of fam trips, site inspections, and customer events • Creation and follow-up of offers, contracts, and cooperations with tour operators, agencies, partners, and direct customers • Participation in the development of market strategies, activity plans, and creative support measures • Observation of market trends, competitors, and customer needs to identify new business opportunities • Creation and maintenance of sales statistics, reports, and customer information What distinguishes you: • You have completed vocational training or a completed degree in the field of hospitality, gastronomy, or tourism • You bring initial to several years of professional experience in sales, in hospitality, in tourism, or in the luxury travel environment • Knowledge of the Swiss market as well as initial international contacts in the leisure or luxury travel segment are an advantage • Motivation and passion for sales as well as proactive networking • Positive charisma, confident appearance, and a strong sense for demanding customers • Result-oriented and independent way of working • Readiness for regular travel as well as a valid driver's license • German or French at native speaker level as well as fluent English skills in speaking and writing; further languages are an advantage • Knowledge in handling Protel or comparable systems as well as with common MS Office programs What we offer you: • A varied activity in a two-season operation with clearly defined operating and recovery phases • Full integration into the Sales & Marketing department as well as involvement in strategically relevant topics • Attractive employment conditions, support for further training, and access to internal training • A personal career plan and numerous development opportunities • A unique mountain region with diverse possibilities for nature and sports enthusiasts • A workplace where tradition and family values are lived

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Posted 5 days ago

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