Sales Associate

Company Description Shape unforgettable experiences in a world of luxury. At Audemars Piguet, we believe that our future is built on the remarkable contributions of our employees. With a rich heritage of innovation and craftsmanship, we are passionately committed to unlocking new possibilities and redefining the extraordinary every day. Our journey into the future is characterized by ambition, innovation, and excellence - and we want you to be a part of it. Are you ready to shape the next chapter of success with us? Your chance begins here! Job Description The Role: Sales Associate in Zürich Are you enthusiastic about the world of luxury and do you possess a strong service orientation? In this role, you will contribute to the success of our AP House in Zürich by providing existing and potential customers with an extraordinary experience. In line with our corporate strategy, you will create sustainable and trusting customer relationships through holistic, meaningful, and inspiring experiences. Your Tasks: • As a true ambassador of the AP House, you embody our values and build a trusting and long-term relationship with every customer. • You accompany the entire customer journey: reception, needs analysis, consultation, sale, and aftercare, while simultaneously ensuring flawless operational and administrative support. • You support activities before and after the sale, ensure an excellent customer experience, and actively contribute to strengthening our brand image - thanks to your attention to detail, your accuracy, and your results orientation. • You work closely with the team as well as various internal interfaces and promote a culture of trust and cooperation. Individual performance is valued, but collective success is at the center of our corporate culture. • You develop and manage your own customer portfolio through acquisition, customer retention, as well as personal and proactive care. Qualifications Your Profile: • At least 3 years of professional experience in the luxury segment, ideally in a demanding and service-oriented environment. • Strong sales and results orientation as well as the ability to build long-term and authentic customer relationships. • You possess sound CRM knowledge and are experienced in working with CRM systems to professionally manage customer relationships, identify sales opportunities, and ensure high data quality. • You love challenges, are committed, have a positive attitude, and are a true team player. • Business fluent German and English skills; excellent communication skills as well as a high degree of empathy, listening ability, and social competence. • Experience in the watch or jewelry industry is an advantage. • Furthermore, you maintain a personal passion or a talent that you practice regularly and enjoy sharing with others - an enrichment that contributes to unique and authentic customer relationships. Additional Information