Bilingual fr-all Customer Service Representative

Ref 2583907 | Date: 8 Oct 2026 OFAC For more than 60 years, the Ofac Group has been an essential player in the health world in Switzerland, recognized for its professionalism and responsiveness in offering innovative solutions -- like its secure digital health platform Abilis. It is at the heart of this constantly evolving ecosystem that Apolab SA operates. A company of the Ofac Group, Apolab SA meets the vocation of the cooperative to pool skills and resources in order to make them available to all its members and clients. By joining our teams at Apolab SA, you integrate a human-sized and dynamic structure, while benefiting from the solidity, expertise, and values of a leading group whose products are used daily by a majority of pharmacies in Switzerland. To complete the team, we are looking for the laboratory specialized in the production of medicinal preparations, a Bilingual fr-all Customer Service Representative. You have an enthusiastic personality and possess an excellent team spirit. Proactive, you are a rigorous person who likes to work in an autonomous and precise manner. Your responsibilities * Management of telephone contacts with clients in French and German * Management of client email flows and internal dispatching according to areas of competence. * Transmission of quotes to clients * Management of the smooth running of the billing process in connection with Ofac, cooperative society * Management of relations with suppliers Your profile * Very good knowledge of French and German; Italian is an asset. * Previous experience in the management and follow-up of a clientele * CFC commercial employee a plus * Previous experience in a pharmaceutical or chemical production environment or in a pharmacy a plus * IT knowledge (MS Office) * Proactive, flexible, methodical, rigorous personality, with excellent time management * Team spirit and ease in contacts. * Excellent communication skills. Start date: Immediately or to be agreed Location: Peseux Activity rate: 100% ContactApolab, Grand-Rue 38, 2034 Peseux M. Jonathan Laurent-Dargent, operations manager Application We look forward to receiving your complete application file (cover letter, CV, diplomas, work certificates) at the email address: [Écrire un email](< >) jpidc84961cjm jpit1041jm jpiy26jm