Alarm Center / Control Center Employee

Alarm Center Employee (70-90%) Do you keep an overview even in hectic moments and have a flair for technology? To strengthen our team, we are looking for a reliable, service-oriented personality for our modern alarm center in Widnau (SG), starting immediately or by arrangement. Your tasks: – Reception, processing, and forwarding of alarm, malfunction, and event reports – Monitoring of video and security systems as well as triggering intervention measures according to internal guidelines – Initial telephone contact in security-relevant incidents – Initiation of necessary measures in cooperation with customers, partners, and emergency services – Careful protocol management and recording of deployment reports Your profile: – Calm, reliable, and independent way of working, even under high pressure – Strong sense of responsibility and service-oriented thinking – Technical understanding and confident handling of IT systems – Very good German skills in spoken and written language – Readiness for predominantly night, weekend, and holiday shifts – Impeccable character (criminal record and debt enforcement register extracts required) – Professional experience in the security industry, in a control center, or in technical support is an advantage We offer: – A varied and responsible activity in a well-coordinated team – Thorough induction into systems, processes, and procedures – A modern workplace in a professional alarm center – Contemporary employment conditions and a long-term perspective in a growing security company