Corporate Client Advisor – Service Center 100%

Corporate Client Advisor – Service Center 100% Requirements • Commercial training (of great advantage) • Experience in a banking and/or Contact Center environment • Very good German skills (mandatory); French skills desired, oral and written • Proficient in handling MS-Office; affinity for new technologies • Strong customer orientation, high initiative, flexible & agile • Able to work under pressure in shift operations, quick comprehension and clean way of working Tasks • Support on the support hotlines: E-Banking, Log-In/Authentication, card blocks • Advising customers on online services (E-Banking, authentication tools, cards) • Receiving and competently answering telephone inquiries from German-speaking Switzerland & Romandie • Recording, triaging and forwarding orders/information requests to the responsible departments • Clean documentation of customer contacts in the systems • Framework conditions Duration of assignment: 01.08.2026 - 30.11.2026 (possible extension until 31.12.2026) Working hours: Mo–Fr, 07:30–max. 18:00, shifts; daily +10 Min preparation time